Recensioni, opinioni e commenti dei clienti di Traghettilines

Service rapide et efficace

1) the 12EU service fee is very high 2) the inclusion of insurance by default is just a bad idea. I forgot to remove it, and now I'm stuck with expense I did not want or need. 3) I requested round trip, it only booked one leg.

Dear Customer, we are sorry for your negative review. We would like to specify that, when booking online, the summary of the trip and the items relating to the costs are immediately reported, specifically: "price of the outbound ticket" - "price of the return ticket" - "reservation fees" and " insurance "optional and of which it is possible to consult the conditions by clicking on the appropriate link. All these data are highlighted even before confirming the booking. If some items are not necessarily clear or exhaustive, all our contact details are available next to the quote, for information and assistance. Staff Ok Ferry

Es hat alles super geklappt. Leider ist der Preis innerhalb eines Tages um 40€ gestiegen. Die Online- Tickets auf dem Smartphone haben ausgereicht.

Unkomplizierte Buchung und Bezahlung

Very good

Sehr gutes Angebot mit günstigen Konditionen. Schnelle und unkomplizierte Menüführung. Schnelle und freundliche Abwicklung und Bestätigung. Würde ich jederzeit wieder buchen und ist weiter zu empfehlen!

Très bien

it was very easy to book and instant email confirmation thank you

Hallo ich finde nicht mrin ticket wie kann ich mein ticket finden ?.

Great boat, great crew but a stupid ticketing offer: why cannot we change the port to leave the island vs. the initial booking for a supplement...the excuse was that the insurance does not allow it.. That is a stupid sales argument and the counter being that we can use a ticket for one upcoming year....that makes no sense and proves that you company has a lot to go to be a top player....

Es war sehr problemlos. Ich hoffe, dass die Überfahrt nah Elba wird auch so.

The service was fine. The only thing I found a little confusing was that I thought I had booked but then I got the email that I had not that it was only a request and there was another step.

Abwicklung ging schnell und ohne Probleme. Gerne wieder.

Ras

Overall good swift service, but 3rd page associated with tickets is only in Italian despite my details indicating I am from the UK.

Dear customer, we thank you for your feedback, we kindly inform you that unfortunately the ferry company that you have chosen does not issue voucher in english. We will forward your feedback to the ferry company. Best regards- Staff from Okay ferry

Very good service

Great website

Très bon service.

Mon ferry Nice / Bastia a été annulé sans même que je ne sois tenu au courant par mail. Vos clients pâtissent d'un manque de communication interne et externe.

Cher client, nous vous informons que c'est la compagnie de transport qui informe les clients de l'annulation d'un contrat. Nous vous rappelons que vous pouvez demander un remboursement de billet. Salut staff ok-ferry

Very easy for a first timer and English speaker. Quick access to ferry schedule and speedy checkout. Immediate confirmation and clarification about use of tickets, boarding passes, etc.-all the things you need to know to take the ferry from Salerno to Amalfi (and beyond).

Klare, einfache und schnelle Buchung, korrekte Übersetzungen.

Excellent

very easy to use

Toda la mañana intentando contactar, imposible. Incluso cuando he dado el número de mi caso ni se me responde

Estimado Cliente, Lamentamos su malestar pero tenemos la central sobrecargada. Un operador lo contacterá cuanto antes, Saludos cordiales,

Leichte Eingabe aller Daten auch zu Haustieren und entsprechenden Kabinen

Good easy to navigate site. Gave up on a few others before I came upon this one that works.

great - easy. loking forward on our Sorrento/Capri R/T!

Very fast and efficient

Impossible de vous joindre par téléphone. Modification faite par le lien envoyé et toujours aucune nouvelles...

Cher client, nous vous informons que vos demandes de changement ont été traitées. Salut ok-ferry

Sehr unkompliziert.

The booking experience is very pleasant and easy. Everything is very fast and convenient. would like to recommend this service to all of you who wants to travel by boats.

My situation has not yet been resolved. Tickets # WT19H17045 arrived with three of the same ticket, which was the return ticket, and none at all of the original initial fare. All were in my name, none in my husband's, though his name was provided. Ticket #WT19H45168 arrived with only the receipt for payment and no ticket vouchers at all. I have emailed the company and have yet had NO reply.

Simple and fast!

La confirmation des billets étais un peut longue mais le service et bien et répond rapidement à notre demande bon site

Excellent fast accurate service. I am highly recommending this service for all ferry bookings in Italy.

Muy rápido la reserva del ticket

Would have been very nice with information about the location of the office and the quay. Would prefer if it wasn´t necessary to get physical tickets. And it should not be necessary to write the name of the passengers. And it should not be necessary to pay extra for the luggage

me ha parecido genial, rapido, facil ha sido una experiencia estupenda . enhorabuena . muy buen servicio

bonjour, Pour le moment, votre service nous donne entièrement satisfaction, sachant que c'est la première fois que nous l'utilisons. Ce n'est qu'après avoir effectué nos traversées Allée et retour (Sorrento-Capri) que nous pourrons vous transmettre notre avis définitif, en espérant rester favorable dans notre information. Cordialement. Martine et Christian FLORENS

Way to use service

Das Buchungssystem im Internet scheint öfter mal überlastet zu sein. Ich hatte Mühe meine Buchung abzuschliessen. Erst nach vielen versuchen hat es geklappt! Ansonsten recht übersichtlich und leicht verständlich. Deshalb vor Sterne

Rapido y sencillo Gracias

Fué rapido y eficiente. gracias

Rapidité Efficacité Qualité

Parfait. Réservation très facile par le site internet. Confirmée rapidement par mail, les billets ont pu être imprimés sans soucis 😊. Prix corrects pour une réservation de dernière minute. 👍

Han pasado 24 horas y solo se han emitido los billetes de ida y no los de vuelta

Fast and easy service.

Alles perfekt!

The process seemed to work well.

Bon service à recommander