Recensioni, opinioni e commenti dei clienti di Traghettilines

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Voto medio

4,82 / 5

Basato su 51294 Recensioni

5

44620

4

5272

3

644

2

251

1

507

Il 98% dei nostri clienti consiglia il nostro servizio agli amici.

Jesus

agosto 2019

Service rapide et efficace

Erez

agosto 2019

1) the 12EU service fee is very high 2) the inclusion of insurance by default is just a bad idea. I forgot to remove it, and now I'm stuck with expense I did not want or need. 3) I requested round trip, it only booked one leg.

Dear Customer, we are sorry for your negative review. We would like to specify that, when booking online, the summary of the trip and the items relating to the costs are immediately reported, specifically: "price of the outbound ticket" - "price of the return ticket" - "reservation fees" and " insurance "optional and of which it is possible to consult the conditions by clicking on the appropriate link. All these data are highlighted even before confirming the booking. If some items are not necessarily clear or exhaustive, all our contact details are available next to the quote, for information and assistance. Staff Ok Ferry

Alexander

agosto 2019

Es hat alles super geklappt. Leider ist der Preis innerhalb eines Tages um 40€ gestiegen. Die Online- Tickets auf dem Smartphone haben ausgereicht.

Jürgen

agosto 2019

Unkomplizierte Buchung und Bezahlung

Mark

agosto 2019

Very good

Draxl

agosto 2019

Sehr gutes Angebot mit günstigen Konditionen. Schnelle und unkomplizierte Menüführung. Schnelle und freundliche Abwicklung und Bestätigung. Würde ich jederzeit wieder buchen und ist weiter zu empfehlen!

Martial

agosto 2019

Très bien

Marina

agosto 2019

it was very easy to book and instant email confirmation thank you

Kaiss

agosto 2019

Hallo ich finde nicht mrin ticket wie kann ich mein ticket finden ?.

Lauret

agosto 2019

Great boat, great crew but a stupid ticketing offer: why cannot we change the port to leave the island vs. the initial booking for a supplement...the excuse was that the insurance does not allow it.. That is a stupid sales argument and the counter being that we can use a ticket for one upcoming year....that makes no sense and proves that you company has a lot to go to be a top player....

Koss

agosto 2019

Es war sehr problemlos. Ich hoffe, dass die Überfahrt nah Elba wird auch so.

Maria

agosto 2019

The service was fine. The only thing I found a little confusing was that I thought I had booked but then I got the email that I had not that it was only a request and there was another step.

Helmut

agosto 2019

Abwicklung ging schnell und ohne Probleme. Gerne wieder.

Marie-Luce

agosto 2019

Ras

David

agosto 2019

Overall good swift service, but 3rd page associated with tickets is only in Italian despite my details indicating I am from the UK.

Dear customer, we thank you for your feedback, we kindly inform you that unfortunately the ferry company that you have chosen does not issue voucher in english. We will forward your feedback to the ferry company. Best regards- Staff from Okay ferry

Grainne

agosto 2019

Very good service

Nada

agosto 2019

Great website

Gennaro

agosto 2019

Très bon service.

Ugo

agosto 2019

Mon ferry Nice / Bastia a été annulé sans même que je ne sois tenu au courant par mail. Vos clients pâtissent d'un manque de communication interne et externe.

Cher client, nous vous informons que c'est la compagnie de transport qui informe les clients de l'annulation d'un contrat. Nous vous rappelons que vous pouvez demander un remboursement de billet. Salut staff ok-ferry

Eve

agosto 2019

Very easy for a first timer and English speaker. Quick access to ferry schedule and speedy checkout. Immediate confirmation and clarification about use of tickets, boarding passes, etc.-all the things you need to know to take the ferry from Salerno to Amalfi (and beyond).

Oliver

agosto 2019

Klare, einfache und schnelle Buchung, korrekte Übersetzungen.

Patricia Lynn

agosto 2019

Excellent

Dumansky

agosto 2019

very easy to use

Julio

agosto 2019

Toda la mañana intentando contactar, imposible. Incluso cuando he dado el número de mi caso ni se me responde

Estimado Cliente, Lamentamos su malestar pero tenemos la central sobrecargada. Un operador lo contacterá cuanto antes, Saludos cordiales,

Daniel

agosto 2019

Leichte Eingabe aller Daten auch zu Haustieren und entsprechenden Kabinen

Jean

agosto 2019

Good easy to navigate site. Gave up on a few others before I came upon this one that works.

Rubin

agosto 2019

great - easy. loking forward on our Sorrento/Capri R/T!

Julie

agosto 2019

Very fast and efficient

Progin

agosto 2019

Impossible de vous joindre par téléphone. Modification faite par le lien envoyé et toujours aucune nouvelles...

Cher client, nous vous informons que vos demandes de changement ont été traitées. Salut ok-ferry

Karin

agosto 2019

Sehr unkompliziert.

Tanuwijaya

agosto 2019

The booking experience is very pleasant and easy. Everything is very fast and convenient. would like to recommend this service to all of you who wants to travel by boats.

Nijole

agosto 2019

My situation has not yet been resolved. Tickets # WT19H17045 arrived with three of the same ticket, which was the return ticket, and none at all of the original initial fare. All were in my name, none in my husband's, though his name was provided. Ticket #WT19H45168 arrived with only the receipt for payment and no ticket vouchers at all. I have emailed the company and have yet had NO reply.

Feliciano

agosto 2019

Simple and fast!

Claraz

agosto 2019

La confirmation des billets étais un peut longue mais le service et bien et répond rapidement à notre demande bon site

Shah

agosto 2019

Excellent fast accurate service. I am highly recommending this service for all ferry bookings in Italy.

Luis

agosto 2019

Muy rápido la reserva del ticket

Lone

agosto 2019

Would have been very nice with information about the location of the office and the quay. Would prefer if it wasn´t necessary to get physical tickets. And it should not be necessary to write the name of the passengers. And it should not be necessary to pay extra for the luggage

Ramon

agosto 2019

me ha parecido genial, rapido, facil ha sido una experiencia estupenda . enhorabuena . muy buen servicio

Florens

agosto 2019

bonjour, Pour le moment, votre service nous donne entièrement satisfaction, sachant que c'est la première fois que nous l'utilisons. Ce n'est qu'après avoir effectué nos traversées Allée et retour (Sorrento-Capri) que nous pourrons vous transmettre notre avis définitif, en espérant rester favorable dans notre information. Cordialement. Martine et Christian FLORENS

Sedlins

agosto 2019

Way to use service

Marcel

agosto 2019

Das Buchungssystem im Internet scheint öfter mal überlastet zu sein. Ich hatte Mühe meine Buchung abzuschliessen. Erst nach vielen versuchen hat es geklappt! Ansonsten recht übersichtlich und leicht verständlich. Deshalb vor Sterne

Eli Paolo

agosto 2019

Rapido y sencillo Gracias

Moises

agosto 2019

Fué rapido y eficiente. gracias

Anne

agosto 2019

Rapidité Efficacité Qualité

Valentin

agosto 2019

Parfait. Réservation très facile par le site internet. Confirmée rapidement par mail, les billets ont pu être imprimés sans soucis 😊. Prix corrects pour une réservation de dernière minute. 👍

Gonzalo Octavio

agosto 2019

Han pasado 24 horas y solo se han emitido los billetes de ida y no los de vuelta

Julie

agosto 2019

Fast and easy service.

Fitzinger

agosto 2019

Alles perfekt!

David

agosto 2019

The process seemed to work well.

Curti

agosto 2019

Bon service à recommander

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