Recensioni, opinioni e commenti dei clienti di Traghettilines

I passeggeri che prenotano con noi hanno la possibilità di rilasciare una recensione sul nostro servizio on line e telefonico.
La recensione può essere rilasciata sulla nostra pagina Google, sulla pagina Trustpilot oppure direttamente sul sito Traghettilines.
I giudizi e i commenti pubblicati in questa sezione possono essere inseriti esclusivamente tramite apposito form di gradimento che viene inviato agli utenti una volta che hanno ricevuto i biglietti.

Voto medio

4,82 / 5

Basato su 51294 Recensioni

5

44620

4

5272

3

644

2

251

1

507

Il 98% dei nostri clienti consiglia il nostro servizio agli amici.

Allyson

luglio 2018

Very good very quick service. Only complaint is that the ticket and terms and conditions are not in English so I cannot understand them

Merran

luglio 2018

Very easy and clear. By following each step carefully the booking of the ferry was easy and without a hitch. The emails came in very quickly with each step i.e. reservation and then when I completed payment. I could print off the tickets straight away from the email attachment. Thank you Merran Wyatt

Tavernese

luglio 2018

hI OK i DID RECEIVE MY TICKETS #WT18G54018, THANK YOU. BUT, I DID BOOK ANOTHER FERRY FROM CAPRI TO SORRENTO #WT18G34267 AND HAVE A CONFIRMATION, BUT I NEVER RECEIVED THE ACTUAL TICKETS, COULD YOU PLEASE RESEND THEM TO ME AT EMAIL: JOETAV@JOMIL.COM THANK YOU FOR YOUR HELP WITH THIS AS I WAS UNABLE TO REACH ANYONE BY PHONE FROM HERE IN THE US JOE

Dear customer, we thank you for your feedback and confirm that we have sent the vouchers back to the indicated email address. Best regards, Ok-Ferry.

Guttmann

luglio 2018

Schnelle und zuverlässige Bearbeitung der Reservierung und des Ticketversands.

Matthias

luglio 2018

Einfache Buchung - Super !

Claus

luglio 2018

Fast service!

Francisco Carlos

luglio 2018

I’ve bought easily the tickets

Waber

luglio 2018

alles TIP TOP ..

Bendz

luglio 2018

Rasche unkomplizierte Abwicklung, alle notwendigen Informationen habe ich gefunden (z.B. über die Versicherung), kaum gebucht, sind Vouchers etc. schon per E-Mail eingetroffen.

Roger

luglio 2018

Schnell und einfach...

Georgios

luglio 2018

Unkompliziert und schnell. So soll es sein!

Tatiana

luglio 2018

Excelent service , Fast and easy

Alain

luglio 2018

1er envoi uniquement avec les bons "aller". Je l'ai signalé et j'ai reçu immédiatement les documents manquants. Parfait

Caitlin

luglio 2018

great, quick and easy

Peter

luglio 2018

Einfache Buchnungsstruktur :-) Schnelle Buchungsabwicklung bis zur email Bestätigung mit Dokumenten Guter Telefonischer Service :-) (englisch)

Kristensen

luglio 2018

Surprised that we need to print the tickets, which is i bit complicated since we are on vacation and do not have ready access to a printer.

Grant

luglio 2018

Easy to use service and straightforward with instant results and updates

Oliver

luglio 2018

Very easy to use, was happy with my booking - thank you!

Marie-France

luglio 2018

Très bon service, rapide et efficace

Frei

luglio 2018

You offered tickets, I have got vochers, not tickets. thats a totally different story. very expensive administrative costs, only vochers not tickets, thus you have to go to the ticket office, very poor and time consuming process

Dear customer, we thank you for your feedback and we confirm that some companies do not sell tickets valid for boarding but only vouchers that have to be converted into boarding pass at the ticket-office. This is a condition dictated by the Maritime Company itself, not dependent by our reservation center. The reservation guarantees prices and availability. We remain available for others nformations. Best regards, Traghettilines

Kathleen

luglio 2018

Very easy to book online. Immediate confirmation. Very pleased.

Shaun

luglio 2018

Very efficient and quick to reply. Thank you

Lidmila

luglio 2018

Easy and fast

Brady

luglio 2018

I found the booking and payment system very easy to use apart from me inputting the incorrect day of travel! When I discovered this I quickly telephoned the call centre and within minutes the problem was resolved with no fuss and I was dealt with very efficiently and professionally. Many thanks!

Ann

luglio 2018

very easy to use! thank you!

Beverley

luglio 2018

The booking system was easy to use and it is wonderful to be able to book ahead to avoid hassles. Thank you.

François

luglio 2018

Pour moi qui m'y suis pris très tard pour ma réservation, service rapide et précis. Un tout grand merci.

Kozusznik

luglio 2018

This web site is very comfortable and booked is very fast and easy

Sieglinde

luglio 2018

sehr zufrieden

Francisco Javier

luglio 2018

Todo satisfactorio. Gracias.

Julia

luglio 2018

excellent fast service

Silva

luglio 2018

Very good service. Fast and efficient.

Raimondo

luglio 2018

super Service und sehr zuvorkommender kontakt

Uwe

luglio 2018

Alles bestens gelaufen! Toller Service!

Linda

luglio 2018

10********** Excellent website, great communications, fast confirmation received. Looking forward to my one day trip to Sorrento, using "Alauro" Italy!~ CAO Bella!!!!~

Schmidt

luglio 2018

alles super und sehr schnell

Molina Ibañez

luglio 2018

Muy eficiente.

Romanacci

luglio 2018

Sehr gute Bedienung, insgesamt sehr angenehmer Eindruck, immer wieder gerne, vielen Dank und liebe Grüße, Familie Romanacci

Jean

giugno 2018

The website was quite easy; however one thing I would say is that I am not well versed in Italian and the outward ferry confirmation was Italian .. which is understandable but I would have a selection for language;the website is very efficient and easy to navigate. I would recommend it to other travel agents. Jean

Lorna

giugno 2018

Good Afternoon The service was very easy to use and quick confirmations. Timetables were listed with pricing so you have no questions at all I would highly recommend to everyone. Thank you so much Lorna

Urs

giugno 2018

Rasch und relativ unkompliziert, wenn man alle Daten wie Reisepass, Dokumente zum Auto zur Hand hat. Service funktioniert.

Foden

giugno 2018

Very Simple to use

Flühmann

giugno 2018

Einfach zu Buchen und rasch bestätigt.

François

giugno 2018

FRAIS DE RESERVATION ET TAXES ELEVES: PRIX DU VOYAGE A/R POUR 2 PERSONNES 60€ FACTURE DE 92€ AU FINAL.

Carolyn

giugno 2018

great job

Jenna

giugno 2018

Ms. Amber is very very kind and so helpful to me. She is perfect!!! I so appreciate to her service.

William

giugno 2018

Web site is excellent, easy to navigate clear and precise. My only issue is that ticket's issued via e-mail should allow direct boarding of the vessel. Booking on line was to avoid crowds, but visiting the ticket office for boarding passes will involve lining up with the crowd

Stéphanie

giugno 2018

Rapidité - efficacité et facilité

Donald

giugno 2018

The online booking service did not work properly when I tried to book. I then had to enter my card details later and then, even later, I had to give our names for the tickets. However, it seems you were aware of the problems and these could be easily resolved by e-mail.

Dear customer, thank you for your feedback and we inform you that our Call Center, in case of technical problems, is available every day from 08.00am to 08.00pm at number +39 0565.912191. Best regards, Traghettilines

Jennifer

giugno 2018

Very easy. Would just like to be able to book multiple tickets at once.

Utilizziamo cookies tecnici, propri o di terze parti, per analizzare il traffico su questo sito web, migliorare la tua esperienza di navigazione e per mostrarti pubblicità personalizzata. Puoi accettare tutti i cookies, rifiutarli o gestire le tue preferenze. Per saperne di più