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Voto medio
Basato su 51294 Recensioni

Il 98% dei nostri clienti consiglia il nostro servizio agli amici.
Allyson
Very good very quick service. Only complaint is that the ticket and terms and conditions are not in English so I cannot understand them
Merran
Very easy and clear. By following each step carefully the booking of the ferry was easy and without a hitch. The emails came in very quickly with each step i.e. reservation and then when I completed payment. I could print off the tickets straight away from the email attachment. Thank you Merran Wyatt
Tavernese
hI OK i DID RECEIVE MY TICKETS #WT18G54018, THANK YOU. BUT, I DID BOOK ANOTHER FERRY FROM CAPRI TO SORRENTO #WT18G34267 AND HAVE A CONFIRMATION, BUT I NEVER RECEIVED THE ACTUAL TICKETS, COULD YOU PLEASE RESEND THEM TO ME AT EMAIL: JOETAV@JOMIL.COM THANK YOU FOR YOUR HELP WITH THIS AS I WAS UNABLE TO REACH ANYONE BY PHONE FROM HERE IN THE US JOE
Dear customer, we thank you for your feedback and confirm that we have sent the vouchers back to the indicated email address. Best regards, Ok-Ferry.
Guttmann
Schnelle und zuverlässige Bearbeitung der Reservierung und des Ticketversands.
Matthias
Einfache Buchung - Super !
Claus
Fast service!
Francisco Carlos
I’ve bought easily the tickets
Waber
alles TIP TOP ..
Bendz
Rasche unkomplizierte Abwicklung, alle notwendigen Informationen habe ich gefunden (z.B. über die Versicherung), kaum gebucht, sind Vouchers etc. schon per E-Mail eingetroffen.
Roger
Schnell und einfach...
Georgios
Unkompliziert und schnell. So soll es sein!
Tatiana
Excelent service , Fast and easy
Alain
1er envoi uniquement avec les bons "aller". Je l'ai signalé et j'ai reçu immédiatement les documents manquants. Parfait
Caitlin
great, quick and easy
Peter
Einfache Buchnungsstruktur :-) Schnelle Buchungsabwicklung bis zur email Bestätigung mit Dokumenten Guter Telefonischer Service :-) (englisch)
Kristensen
Surprised that we need to print the tickets, which is i bit complicated since we are on vacation and do not have ready access to a printer.
Grant
Easy to use service and straightforward with instant results and updates
Oliver
Very easy to use, was happy with my booking - thank you!
Marie-France
Très bon service, rapide et efficace
Frei
You offered tickets, I have got vochers, not tickets. thats a totally different story. very expensive administrative costs, only vochers not tickets, thus you have to go to the ticket office, very poor and time consuming process
Dear customer, we thank you for your feedback and we confirm that some companies do not sell tickets valid for boarding but only vouchers that have to be converted into boarding pass at the ticket-office. This is a condition dictated by the Maritime Company itself, not dependent by our reservation center. The reservation guarantees prices and availability. We remain available for others nformations. Best regards, Traghettilines
Kathleen
Very easy to book online. Immediate confirmation. Very pleased.
Shaun
Very efficient and quick to reply. Thank you
Lidmila
Easy and fast
Brady
I found the booking and payment system very easy to use apart from me inputting the incorrect day of travel! When I discovered this I quickly telephoned the call centre and within minutes the problem was resolved with no fuss and I was dealt with very efficiently and professionally. Many thanks!
Ann
very easy to use! thank you!
Beverley
The booking system was easy to use and it is wonderful to be able to book ahead to avoid hassles. Thank you.
François
Pour moi qui m'y suis pris très tard pour ma réservation, service rapide et précis. Un tout grand merci.
Kozusznik
This web site is very comfortable and booked is very fast and easy
Sieglinde
sehr zufrieden
Francisco Javier
Todo satisfactorio. Gracias.
Julia
excellent fast service
Silva
Very good service. Fast and efficient.
Raimondo
super Service und sehr zuvorkommender kontakt
Uwe
Alles bestens gelaufen! Toller Service!
Linda
10********** Excellent website, great communications, fast confirmation received. Looking forward to my one day trip to Sorrento, using "Alauro" Italy!~ CAO Bella!!!!~
Schmidt
alles super und sehr schnell
Molina Ibañez
Muy eficiente.
Romanacci
Sehr gute Bedienung, insgesamt sehr angenehmer Eindruck, immer wieder gerne, vielen Dank und liebe Grüße, Familie Romanacci
Jean
The website was quite easy; however one thing I would say is that I am not well versed in Italian and the outward ferry confirmation was Italian .. which is understandable but I would have a selection for language;the website is very efficient and easy to navigate. I would recommend it to other travel agents. Jean
Lorna
Good Afternoon The service was very easy to use and quick confirmations. Timetables were listed with pricing so you have no questions at all I would highly recommend to everyone. Thank you so much Lorna
Urs
Rasch und relativ unkompliziert, wenn man alle Daten wie Reisepass, Dokumente zum Auto zur Hand hat. Service funktioniert.
Foden
Very Simple to use
Flühmann
Einfach zu Buchen und rasch bestätigt.
François
FRAIS DE RESERVATION ET TAXES ELEVES: PRIX DU VOYAGE A/R POUR 2 PERSONNES 60€ FACTURE DE 92€ AU FINAL.
Carolyn
great job
Jenna
Ms. Amber is very very kind and so helpful to me. She is perfect!!! I so appreciate to her service.
William
Web site is excellent, easy to navigate clear and precise. My only issue is that ticket's issued via e-mail should allow direct boarding of the vessel. Booking on line was to avoid crowds, but visiting the ticket office for boarding passes will involve lining up with the crowd
Stéphanie
Rapidité - efficacité et facilité
Donald
The online booking service did not work properly when I tried to book. I then had to enter my card details later and then, even later, I had to give our names for the tickets. However, it seems you were aware of the problems and these could be easily resolved by e-mail.
Dear customer, thank you for your feedback and we inform you that our Call Center, in case of technical problems, is available every day from 08.00am to 08.00pm at number +39 0565.912191. Best regards, Traghettilines
Jennifer
Very easy. Would just like to be able to book multiple tickets at once.