Recensioni, opinioni e commenti dei clienti di Traghettilines

Easy to use. All of the baggage is attached to one passenger, but other than that, all looks good!

Sehr gut

I had an issue with the payment (the credit card was rejected) and the issue was solved quick and smoothly (based on automatic emails)

Einfache und sehr schnelle Abwicklung

Sehr gut und sehr speditiv

Never received my tickets Horrible system

Alles top!

I live in the US and purchase tickets for 5 persons. This company was very organized and responsive. They answered several of my questions and responded within a day to my email. Fabulous service

At this point in time I will say bravo!! Easy to book, schedules great, prompt responses. Well done. Looking forward to our ferry rides.

A great service website.

Very clear and thorough

Wie schon immer alles bestens und unkompliziert Grüße gw

Excellent and very efficient. An easy experience.

easy and fast!

Easy and fast way to pay tickets !

Very good thanks!

Very easy to complete and reasonable price

Gute beratung am Telefon . Nach bezahlung sofort ticket zugesand.

The booking experience was good, no problems and straight forward, no problems. We are yet to board our ferry so cannot comment or rate the full service.

Top Service - extrem freundlich und zuvorkommend - sehr kompetent - schnelle Antworten. Werde in Zulunft nur mehr über diese Gesellschaft buchen. Nochmals Danke

Very quick to respond, able to provide other options when original option was not available. Would definitely use this service again

Très simple et rapide.

Do I really have to print my tickets?? On a boat with no printer. If no - 5 stars & recommendation If yes- no stars or recommendation

Dear Customer, for the Company that you have booked, you do not need to print the vouchers. Simply show the Company vouchers during the mandatory check-in at the ticket office at the port.

only received half of my reservation vouchers. I received the Capri-Sorrento portion but not the Sorrento-Capri portion. Very frustrating. Please advise.

Easy and quick. five stars

Your reservation system is very easy to navigate and very responsive. I m extremely impressed with it!

pas assez d'informations sur les bagages, temps à prévoir avant d'embarquer, ... et billet non modifiables sans pénalité

Cher Client, nous vous informons que vous puvez porter avec vous, compris dans le billet, un bagage à la main. Si vous avez besoin de porter autres bagages, on peut faire directement le ticket au guichet du port quand on convertira le coupon en ticket, on devra se présenter avant 45 minutes. Nous vous communiquons, en outre, que l'amende de variation est décidée par la compagnie de navigation directement et pas du centre réservation. Cordialment, le Staff d'Ok-Ferry

It is all good, the only thing is that the airline companies do not require that we change the boarding card at the airport, we print it at home. It would be much easier if this is the case, it will save us time. I suggest that you would look into that option. Thank you

Dear customer, unfortunately several naval companies did not entail the issue of an e- ticket ready for the embarcation, but a voucher that should be converted at the ticket office before the departure. The utility of buying a voucher on line is to make sure the availability of the choosen departure time and do not have a risk to not find a place for that departure once at port. thank you, Ok-Ferry staff

Very satisfied, good website, simple booking process, efficient response with tickets.

yes great service quick replies and delivery of tickets

There should be information about baggage. Is baggage allowed? If yes, how much? There is only an option to select extra baggage as an accessory. What does 'extra' mean?

Dear customer, we kindly inform that on the ticket's price is included one luggage. Any luggage bigger then the standard measures or any other luggage would be considered as an "extra luggage". In the case that you should add an extra luggage once the ticket has been issued, you can buy the extra luggage at the port. We also remind you that, beside the booking summary, there are our call center's phone number in order to be assisted. Best regards, Ok-Ferry staff.

Pas assez d'informations avant de sélectionner les trajets : - être combien de temps à l'avance, - bagages inclus ou suppléments, - places réservées ou pas ... Réservation liaison Catane - Milazzo : on a l'impression que les 2 sites sont en lien, mais pas du tout. D'où erreur sur les réservation ferry e- pas assez de temps et quand on change d'horaire, on paye des frais ...

Cher Client, nous vous informons que vous pouvez vous rendre avant au guichet du port 45 minutes du départ pour convertir le coupon dans votre possession en ticket. Nous vous informons en outre que les places ne sont pas assignées mais on peut s'asseoir à la premier place disponible . Cordialment, le Staff d'Ok-Ferry

Fantastico!!!! We made a booking error, e mailed to your office, within minutes we got a call back and Mattia reversed it to what we needed. That is why we keep coming back to Italy!! Grazie Molto

Very good service, very easy and comfortable.

Übersichtlich und schnell in der Abwicklung.

You tricked me into booking. I looked at your website and searched. I never entered into a contract. I bought the ticket through SNAF You send me a tricky email that made me think my ticket still needed to be paid for so I clicked and double paid. Your refund was only for 70% you are scam artists!!!

Dear Customer, we inform you that, as stated in your cancellation request, you made an error by making the payment when, the ticket had already purchased the previous day. Unfortunately we have held back the penalties that the ferry company require. Sincerely, the Ok-Ferry Staff

Quick and easy to use

EASY TO USE SERVICE

Parfait simple et rapide

It was impossible to buy return tickets, propably for the company to get the booking fee twice.

Dear customer, we kindly inform you that our reservation sistem permits to book both ways : Outward and return. We remind you that on our website there are our contacts to call us and ask all the questions that you have. Our staff is available 7 days out of 7 from 8 to 20.00 . Best regards - The staff of Ok- Ferry

Gut

Je viens de réserver sur votre site que je trouve très pratique et simple à la fois , je suis très satisfait du service .

The reservation flow is smooth and easy to use. Showing a location of pier may be useful. Also, when clicking the Terms and Conditions during the application, only Italian version had been displayed.

very good servisse , attentive and quick to solve doubts and problems.

Einfach zu bedienende Internetpräsenz. Lediglich die für eine Buchung eigentlichen unwichtigen Detail (Fahrzeughersteller und Fahrzeugmodell) können zu Problemen führen, wenn man nicht Besitzer des Fahrzeugs ist, sondern lediglich Mieter. Denn, wie in meinem Fall, habe ich ein Fahrzeug einer bestimmten Klasse gemietet und werde ers am Tag der Entgegenname wissen, welches das sein wird.

The service was great. The lady on the phone looked for the best and most cheapest tickets. Also the follow up was very quick.

Very easy service to use and quick response on confirmation of tickets.

One of the easiest and most efficient online booking systems I have used. Clear to understand what you are getting ..... and then you get it almost instantly through email. Thank-you for making it easier to enjoy our trip!

Very good but please make it VERY CLEAR on the website that the PDF ticket that is sent by email must be exchanged for the actual Boarding Passes at the ticket booth in Beverello.

Dear Customer, as stated on the voucher you received, we inform you that the boarding card shall be collected at the ticket office at the port at least 20 minutes before departure. Best regards, Ok-Ferry team

Très bon service de réservation, site clair et simple à utiliser