I passeggeri che desiderano esprimere un giudizio sul nostro servizio on line e telefonico, possono rilasciare la loro recensione sulla nostra pagina business di Google, sul profilo Trustpilot, sul profilo Feedaty oppure direttamente sulla sezione apposita del sito Traghettilines.
I giudizi e i commenti pubblicati in questa sezione possono essere inseriti esclusivamente tramite apposito form di gradimento che viene inviato agli utenti una volta che hanno ricevuto i biglietti.
Voto medio
Basato su 52535 Recensioni
5
45693
4
5400
3
668
2
256
1
518
Il 98% dei nostri clienti consiglia il nostro servizio agli amici.
Harjinder
Quick and easy. The only problem was American Express card payments were not available.
Johannes
Sehr übersichtlich und intuitiv. Noch besser wäre es, wenn hinter allen Häfen gleich noch angegeben wäre, auf welcher Insel oder welchem Festland sie sich befinden.
Isabella
Wir sind super zufrieden, es ist alles reibungslos verlaufen !!!!
Geoffrey
Very simple to follow and very efficient
Madeleine
Service was great. Company went out of the way to alert me that there was an issue with my payment, which allowed me to get things sorted out before I arrived in Italy. I really appreciate this above and beyond step- many companies would not have taken the time to alert me, leaving me in a bind when I arrived. Thank you!
Keith
Very pleased with the online service. Buying the tickets I needed was quick and easy.
Decock
Service très efficace même le dimanche le personnel vous répond, parlé notre langue et la personne a réglé de suite notre problème de paiement. Merci beaucoup
Hipp
Einfache und übersichtliche Bedienung, schnelle und klare Bestätigung. Sehr gut ist es auch, dass man die Tickets direkt ausdrucken können.
Lund
Tip Top
Linda
Excellent, easy to use, quick service . Highly recommend ...
Patrice
Très très satisfait. Après avoir fait une erreur lors du règlement de mes billets en ligne, le service clientèle m'a contacté par téléphone 5 minutes après, délai quasiment immédiat rien a dire, parfait.
Patrick
Excellent
Rina
Professional and responsive service. I was able to book easily and then needed a change to my tickets and was accommodated quickly and without hassle. Got my new tickets in no time as promised, and now we're ready to go! Would definitely recommend this service to friends.
Marie Rose
Aucun problème de réservation, site clair et accessible "user friendly"
Gregory
Very quick and easy to find dates/times and to go through the booking service.
Mooser
Guten Tag Gute Uebersicht für die Buchung, rasche Rückmeldung
Alexander
Excellent service; my only suggestion would be to explain that tickets from Napoli need to be exchanged for boarding passes; without an understanding of Italian, that's not altogether clear.
Blessing
easy to handle, friendly und very quick
Stephen
OK Ferry could do no more than they did to help - they helped me with the best value and answered all questions clearly ... in English. The OK customer service manager Alex was easy and friendly to deal with.
Janja
I had some problems with Paypal payment, and they were very helpful.
Abigail
Excellent service. Quick and easy to use and the tickets were emailed to me straight away. Thank you.
Darr
Alles war optimal,beesonders die Betreuung von Amanda .Hat alles prima geklappt,wenn auch mit Hindernissen auf meiner Seite.Danke Mit freundlichen Grüßen Andreas Darr
Stephen
excellent booking tool
Mauricio
Great service for sure. MJ
Susan
Quick and efficient!
Angelika
sehr schnelle reibungslose Transaktion
James
Very Easy to book and navigate
Fouquet
Je ne parle que de la réservation. Elle est simple et les informations sont claires. Le service effectif (c'est le plus important) n'étant pas effectué à ce jour, j’attendrai pour donner un avis sur les traversées Naples Procida. Michel Fouquet
Hans-Rudolf
Buchung ging sehr schnell und einfach. Jetzt fehlt nur noch ein leichtes Einchecken am Hafen in Pozzuoli.
Viktorya
Easy, quick and wonderful way of booking tickets.
Detlef
Everything fine, but the explication of your formula parti prima is only in Italian, would be interesting also in other languages.
Rigutto
Sehr unkompliziert,schnelle bearbeitung.top leistung
Martine
I have been pleased with our service . It is very easy to use. The only problem is to know what is "prénom" and "nom" (in french) in your site. You don't use the word "lastname".
Robin
I had some initial problems with the credit card transaction, possibly because I was booking from the United States. But I'm very pleased with the follow-up service that was provided to help me solve the problem. I'm glad to have the option to book tickets online before our trip so that we don't have to worry!
Mario
Great service
Spurling
Excellent service- prompt and efficient. Thank you.
Rudolf
Alles bestens !
Silvia
Es ist einfach u überschtlich , gute Bedieneroberfläche. Komptetnet Person am Telefon als meine Zahlung nicht korrekt war. Ich bin zufrieden
Amir
If only all booking and confirmation services were as straight forward as this one!
Justin
paid and tickets arrived by email. No problem, easy peasy!
Houdeau
Site très simple à renseigner
Lotan
Excellent
Séverine
parfait clair et rapide, fiable à 100%
Richard
VERY SIMPLE AND EASY TO USE
Cesar
Blablablablabla la blablabala la
Lange
So far so good - we got the tickets. We will have to see how the ferry works
Peter
Einfache Handhabung. Perfekte und schnelle Buchung! Gerne wieder.
Michael
Sehr gute Möglichkeit, einfach die Tickests zu buchen! Funktiioniert tadellos und ist relativ einfach zu bedienen.
Szymon
Quick and efficient customer service.
Jeffrey
The service was efficient and easy to use. I recommend it highly.
