I passeggeri che prenotano con noi hanno la possibilità di rilasciare una recensione sul nostro servizio on line e telefonico.
La recensione può essere rilasciata sulla nostra pagina Google, sulla pagina Trustpilot oppure direttamente sul sito Traghettilines.
I giudizi e i commenti pubblicati in questa sezione possono essere inseriti esclusivamente tramite apposito form di gradimento che viene inviato agli utenti una volta che hanno ricevuto i biglietti.
Voto medio
Basato su 51294 Recensioni

Il 98% dei nostri clienti consiglia il nostro servizio agli amici.
Alexander
very good
Anna Luzia
Schnell mit guten Services
Fritsche
Dienstleistung ist ok aber die Preise sind absolut übertrieben zu hoch. Ich bin Hausbesitzer auf Elba und darum ein sehr regelmässiger und auch häufiger Kunde von Ihnen.
Sehr geehrter Kunde, wir bedanken uns fuer Ihre Resenzion und Vorschlag. Wir erinnern Sie dass, wir einen Buchungs-Zentrum sind, Aus diesem Grund haben wir die Buchungsgebuehren. Diese Summe hilft uns um ein verfuegbar und kundenfreunldlich Team zu haben ( Jeden Tag). Bitte kontaktieren Sie uns, wenn Sie weitere Fragen haben. Danke - Team von Ok Ferry
Nicole
Very clear, quick and simple.
Denis
Very good!
Jeffrey
Wonderful and fast. We tried purchasing tickets through another site but was difficult to do so we gave up. Glad we found ok ferry.
D'abrigeon
Très rapide et efficace.
Benatar
I got the tickets allright. I got confused about all the paperwork and th differences in the tickets for the round trip. (different logos and presentation.) I tried to get someone on the phone but for 10 minutes nobody was anwering. I gave up! The rest went OK
Dear customer, as our phone conversation we have made sure that you have received the tickets you have purchased for. Best regards, Ok-Ferry staff.
Alessandro
Good site, very friendly and easy to book and buy a service. Well done. Thank you!
Rosemberg
bad reservation experience, check Trainline.com
Lexther
It would be nice if by the time the reservation is paid for, the ferry schedule is already guaranteed. We made reservation and paid for the boat tickets only to be told after the fact that our chosen time is already fully-booked and that we have to pick a different time slot 1-hour earlier than we would have wanted.
Dear Customer, we are sorry for your feedback and we kindly inform you that we have received the payment 6 hours after the request and that the company at that moment has completed the availability for the route and the time of departure you choose. We remain at your disposal for any clarifications you may need. Kind regards, Ok-Ferry Staff
Anna
Ich habe per Telefon alles gebucht und es hat alles super schnell geklappt. Kann ich nur weiterempfehlen. Die Mails zu meiner Buchung kamen auch sehr rasch.
Dr. Lorne
excellent service
Leo
This service seems to work well though I believe that the Booking Fee is excessive at 20e
Dear customer, we thank you for your feedback. We remind you that our booking fees are applied to support the running costs because Ok-Ferry is an intermediary between the ferry company and the customer. This fee also permits us to have an available staff 7 days out of 7 always ready to respond to every necessity of our customer, at any time. We are available for further questions and information Best regards The staff of Ok-Ferry
Gerald Joseph
service was excellent good to figure out ferry rides and accurate information the booking was easy and received email immediately HIGHLY RECOMMEND
Philippe
rapide et top
Hernan
Great and quick service! Highlly recomended! :)
Rita
Thank you for easy access to your website. My tickets are printed and i'm looking forward to my trip.
Gabriele
Total schnelle Bearbeitung......alles Bestens geklappt
Bogdan
Quick and easy service. Only perhaps update the car option with new models. Otherwise fast and easy
Emilie
Service de réservation rapide clair précis meilleur prix trouve sur le net merci
Astrid
Buchung ging schnell und problemlos!
Cabar
Die Buchung verlief gut, aber als ich dann mit PayPal zahlen wollte, war alles nur noch auf italienisch und ich verstand nichts. Das sollte geändert werden, sonst o.k.
Sehr geehrter Kunde, vielen Dank für Ihren Hinweis. Es wird in unserem Interesse sein, eine Überprüfung zu vollziehen. Mit freundlichen Grüssen, Ihr OK-Ferry Team
Brunner
Bin sehr zufrieden,netter Kontakt4
Annemarie
Die Seite ist gut verständlich und man hat schnell gebucht.
Kathryn
Your service was superior. Easy to understand and book! Thank you!
Beth
Great service. Very convenient
Groeneweg
IT was verre easy to book . IT is the first time that we sail with your compagnie so we wil see about the service ...
Jeremy
Efficient and easy to use website
Pauline
I had checked a number of sites, looking for ferry tickets, they were difficult to navigate. I had almost given up on my dream of visiting Capri, until I tried this site. It was so easy, I managed to navigate it on my iPad. They also accept PayPal which is my preferred method of payment. The tickets were in my email, ready to print within minutes. Thank you!
Vasconcellos
very nice and fast service. Vouchers in my email in pdf format.
Philip
I haven't actually gotten on a boat yet... but the process of bookings was very simple and straight forward. I made one error on one of my reservations and OK Ferry responded very quickly to the updated information I gave them.
Jasmin
Übersichtliche Buchung und schnelle Bestätigung. Gerne wieder!
Robert
There was a problem with the names on the booking. Some of the first names and surnames were mixed up on the tickets. Some were correct. We were quite certain they were all entered correctly. I will need to contact you to do the corrections.
Dear Customer, we kindly inform you that on your ticket there are the correct data inserted during the online booking. You can check it in your booking summary not valid for boarding. We also inform you that you have not to change your tickets and that you will not find troubles at the boarding. Kind regards, Ok-Ferry Staff
Hartmut
Sehr zuverlässig!
Sandra
schnell und unkompliziert
Vanderlina
The booking service was greatful !!!
Charlene
Very easy to book our ferry tickets from Sorrento to Capri..Immediate confirmation and the email provided all necessary documents.
Samantha
Easy to use and lots of options!
John
A very quick and efficient service
Franco
Gentilissimi e molto professionali!! Super Nette Dame und sehr professionell!!
Peter
Die promte Bedienung war vorbildlich. Uns ist nicht eindeutig klar, ob die gesendete Unterlage das Ticket ist, oder ob es als Vorlage vor Abfahrt an der Reederei vorgelegt werden muss. Das eigentliche Ticket bekommen wir dann am Hafen ?
Sehr geehrter Kunde, wir möchten uns bei Ihnen für Ihre Rezension bedanken und desweitern Sie zu informieren, dass Sie mit Ihrem Schiffticket direkt einschiffen können. Mit den besten Grüssen Ihr Ok-Ferry Team
Liz
Your service has been excellent !! I had so many questions back and forth and you answered them all thank you! Liz
Kay
Einfach, schnell, zuverlässig
Dumont
Très satisfait. Votre site électronique est clair et précis. Cordialement, Claude duMont Carlson Wagonlit Vacance-Voyage Inc. Laval (Québec) CANADA
Royston John
Very clear and quick process to book the ticket
Claes
Perfect!
Tim
.
Broekhuizen
Great. Clear and fast booking. Cheapest ones.
Pisani
Excellent. Fully satisfied.