Recensioni, opinioni e commenti dei clienti di Traghettilines

I passeggeri che prenotano con noi hanno la possibilità di rilasciare una recensione sul nostro servizio on line e telefonico.
La recensione può essere rilasciata sulla nostra pagina Google, sulla pagina Trustpilot oppure direttamente sul sito Traghettilines.
I giudizi e i commenti pubblicati in questa sezione possono essere inseriti esclusivamente tramite apposito form di gradimento che viene inviato agli utenti una volta che hanno ricevuto i biglietti.

Voto medio

4,82 / 5

Basato su 51294 Recensioni

5

44620

4

5272

3

644

2

251

1

507

Il 98% dei nostri clienti consiglia il nostro servizio agli amici.

Alexander

agosto 2017

very good

Anna Luzia

agosto 2017

Schnell mit guten Services

Fritsche

agosto 2017

Dienstleistung ist ok aber die Preise sind absolut übertrieben zu hoch. Ich bin Hausbesitzer auf Elba und darum ein sehr regelmässiger und auch häufiger Kunde von Ihnen.

Sehr geehrter Kunde, wir bedanken uns fuer Ihre Resenzion und Vorschlag. Wir erinnern Sie dass, wir einen Buchungs-Zentrum sind, Aus diesem Grund haben wir die Buchungsgebuehren. Diese Summe hilft uns um ein verfuegbar und kundenfreunldlich Team zu haben ( Jeden Tag). Bitte kontaktieren Sie uns, wenn Sie weitere Fragen haben. Danke - Team von Ok Ferry

Nicole

agosto 2017

Very clear, quick and simple.

Denis

agosto 2017

Very good!

Jeffrey

agosto 2017

Wonderful and fast. We tried purchasing tickets through another site but was difficult to do so we gave up. Glad we found ok ferry.

D'abrigeon

agosto 2017

Très rapide et efficace.

Benatar

agosto 2017

I got the tickets allright. I got confused about all the paperwork and th differences in the tickets for the round trip. (different logos and presentation.) I tried to get someone on the phone but for 10 minutes nobody was anwering. I gave up! The rest went OK

Dear customer, as our phone conversation we have made sure that you have received the tickets you have purchased for. Best regards, Ok-Ferry staff.

Alessandro

agosto 2017

Good site, very friendly and easy to book and buy a service. Well done. Thank you!

Rosemberg

agosto 2017

bad reservation experience, check Trainline.com

Lexther

agosto 2017

It would be nice if by the time the reservation is paid for, the ferry schedule is already guaranteed. We made reservation and paid for the boat tickets only to be told after the fact that our chosen time is already fully-booked and that we have to pick a different time slot 1-hour earlier than we would have wanted.

Dear Customer, we are sorry for your feedback and we kindly inform you that we have received the payment 6 hours after the request and that the company at that moment has completed the availability for the route and the time of departure you choose. We remain at your disposal for any clarifications you may need. Kind regards, Ok-Ferry Staff

Anna

agosto 2017

Ich habe per Telefon alles gebucht und es hat alles super schnell geklappt. Kann ich nur weiterempfehlen. Die Mails zu meiner Buchung kamen auch sehr rasch.

Dr. Lorne

agosto 2017

excellent service

Leo

agosto 2017

This service seems to work well though I believe that the Booking Fee is excessive at 20e

Dear customer, we thank you for your feedback. We remind you that our booking fees are applied to support the running costs because Ok-Ferry is an intermediary between the ferry company and the customer. This fee also permits us to have an available staff 7 days out of 7 always ready to respond to every necessity of our customer, at any time. We are available for further questions and information Best regards The staff of Ok-Ferry

Gerald Joseph

agosto 2017

service was excellent good to figure out ferry rides and accurate information the booking was easy and received email immediately HIGHLY RECOMMEND

Philippe

agosto 2017

rapide et top

Hernan

agosto 2017

Great and quick service! Highlly recomended! :)

Rita

agosto 2017

Thank you for easy access to your website. My tickets are printed and i'm looking forward to my trip.

Gabriele

agosto 2017

Total schnelle Bearbeitung......alles Bestens geklappt

Bogdan

agosto 2017

Quick and easy service. Only perhaps update the car option with new models. Otherwise fast and easy

Emilie

agosto 2017

Service de réservation rapide clair précis meilleur prix trouve sur le net merci

Astrid

agosto 2017

Buchung ging schnell und problemlos!

Cabar

agosto 2017

Die Buchung verlief gut, aber als ich dann mit PayPal zahlen wollte, war alles nur noch auf italienisch und ich verstand nichts. Das sollte geändert werden, sonst o.k.

Sehr geehrter Kunde, vielen Dank für Ihren Hinweis. Es wird in unserem Interesse sein, eine Überprüfung zu vollziehen. Mit freundlichen Grüssen, Ihr OK-Ferry Team

Brunner

agosto 2017

Bin sehr zufrieden,netter Kontakt4

Annemarie

agosto 2017

Die Seite ist gut verständlich und man hat schnell gebucht.

Kathryn

agosto 2017

Your service was superior. Easy to understand and book! Thank you!

Beth

agosto 2017

Great service. Very convenient

Groeneweg

agosto 2017

IT was verre easy to book . IT is the first time that we sail with your compagnie so we wil see about the service ...

Jeremy

agosto 2017

Efficient and easy to use website

Pauline

agosto 2017

I had checked a number of sites, looking for ferry tickets, they were difficult to navigate. I had almost given up on my dream of visiting Capri, until I tried this site. It was so easy, I managed to navigate it on my iPad. They also accept PayPal which is my preferred method of payment. The tickets were in my email, ready to print within minutes. Thank you!

Vasconcellos

agosto 2017

very nice and fast service. Vouchers in my email in pdf format.

Philip

luglio 2017

I haven't actually gotten on a boat yet... but the process of bookings was very simple and straight forward. I made one error on one of my reservations and OK Ferry responded very quickly to the updated information I gave them.

Jasmin

luglio 2017

Übersichtliche Buchung und schnelle Bestätigung. Gerne wieder!

Robert

luglio 2017

There was a problem with the names on the booking. Some of the first names and surnames were mixed up on the tickets. Some were correct. We were quite certain they were all entered correctly. I will need to contact you to do the corrections.

Dear Customer, we kindly inform you that on your ticket there are the correct data inserted during the online booking. You can check it in your booking summary not valid for boarding. We also inform you that you have not to change your tickets and that you will not find troubles at the boarding. Kind regards, Ok-Ferry Staff

Hartmut

luglio 2017

Sehr zuverlässig!

Sandra

luglio 2017

schnell und unkompliziert

Vanderlina

luglio 2017

The booking service was greatful !!!

Charlene

luglio 2017

Very easy to book our ferry tickets from Sorrento to Capri..Immediate confirmation and the email provided all necessary documents.

Samantha

luglio 2017

Easy to use and lots of options!

John

luglio 2017

A very quick and efficient service

Franco

luglio 2017

Gentilissimi e molto professionali!! Super Nette Dame und sehr professionell!!

Peter

luglio 2017

Die promte Bedienung war vorbildlich. Uns ist nicht eindeutig klar, ob die gesendete Unterlage das Ticket ist, oder ob es als Vorlage vor Abfahrt an der Reederei vorgelegt werden muss. Das eigentliche Ticket bekommen wir dann am Hafen ?

Sehr geehrter Kunde, wir möchten uns bei Ihnen für Ihre Rezension bedanken und desweitern Sie zu informieren, dass Sie mit Ihrem Schiffticket direkt einschiffen können. Mit den besten Grüssen Ihr Ok-Ferry Team

Liz

luglio 2017

Your service has been excellent !! I had so many questions back and forth and you answered them all thank you! Liz

Kay

luglio 2017

Einfach, schnell, zuverlässig

Dumont

luglio 2017

Très satisfait. Votre site électronique est clair et précis. Cordialement, Claude duMont Carlson Wagonlit Vacance-Voyage Inc. Laval (Québec) CANADA

Royston John

luglio 2017

Very clear and quick process to book the ticket

Claes

luglio 2017

Perfect!

Tim

luglio 2017

.

Broekhuizen

luglio 2017

Great. Clear and fast booking. Cheapest ones.

Pisani

luglio 2017

Excellent. Fully satisfied.

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