Recensioni, opinioni e commenti dei clienti di Traghettilines

I passeggeri che prenotano con noi hanno la possibilità di rilasciare una recensione sul nostro servizio on line e telefonico.
La recensione può essere rilasciata sulla nostra pagina Google, sulla pagina Trustpilot oppure direttamente sul sito Traghettilines.
I giudizi e i commenti pubblicati in questa sezione possono essere inseriti esclusivamente tramite apposito form di gradimento che viene inviato agli utenti una volta che hanno ricevuto i biglietti.

Voto medio

4,82 / 5

Basato su 51294 Recensioni

5

44620

4

5272

3

644

2

251

1

507

Il 98% dei nostri clienti consiglia il nostro servizio agli amici.

Jack

maggio 2017

Very good!

Schumacher

maggio 2017

Super!

Eberhard

maggio 2017

Schnelle und unkomplizierte Buchung. Tickets umgehend erhalten.

Alain

maggio 2017

Très bien.

Bruns

maggio 2017

Fantastic, easy to use web booking!

Simon

maggio 2017

Good - easy, fast

Stefan

maggio 2017

Very nice and cordial person

Jane

maggio 2017

Extremely efficient; thank you!!

John

maggio 2017

Great service.

Anna

maggio 2017

I had a problem with your computer program : there was the message ERROR on your site after I has written my bank data two times (my two attempts of reservation). It was very nerves for me because of my bank data. Finally your service sent me an information and I was able to cancel one of it and all is OK now. I think to improve the program. Your office worker is OK.

Jones

maggio 2017

My tickets are written in Italian, I can't read them. Would like it in English. So, I am not sure if my tickets are correct, etc. Thank you!

Dear Customer, we kindly inform you that the ferry company only issues vouchers in its own language, we cannot modify this document. In order to have more information about your ticket, please contact us. Thank you, the Staff of Ok-Ferry

Omid

maggio 2017

all went perfectly

Neil

maggio 2017

A very speedy booking service.

Michael

maggio 2017

I was very pleased with the service. It was polite and timely and I would be happy to use this service again. To improve your service, perhaps you could consider developing a whole transfer package from Capri to the Naples airport (NAP) where you would include the taxi transfer from Molo Beverello to the Naples Airport. If you provide, please let me know.

Dear Customer, we thank you for your suggestion which we will forward to the concerned ferry company. As a reservation center, we cannot make such decisions. Best regards, the Staff of Ok-Ferry

Lasquibar

maggio 2017

La réservation est claire mais j'ai eu un premier billet naples-capri mais après impossible réserver naples-profitez ,site sature.......

Bonjour, lors d'un contrôle de votre réservation, nous avons vérifié que vous avez bien réservé et reçu le billet aller/retour Naples-Capri-Naples. Pourriez-vous mieux préciser votre demande? Dans l'attente de votre retour cordialement, l'Equipe de Ok-Ferry

Cahill

maggio 2017

This is our second reservation with OKferry and both times it was so easy to navigate your website and it was in ENGLISH, which I greatly appreciated. My Italian is not too good! Gracie, Terence Cahill

Fiona

maggio 2017

Worked well.

Vivienne

maggio 2017

Qquick and easy

Stanley

maggio 2017

Excellent service. Very fast and efficient.....

Decamps

maggio 2017

problem to find the possibility to book napoli-ischia-capri-napoli

Dear Customer, we kindly inform you that in our website you can book these ferry routes, but you are required to enter 2 different reservation requests. Please do not hesitate to contact us should you need any further information, the Staff of Ok-Ferry

André

maggio 2017

Alles gut, gerne wieder!

Stefan

maggio 2017

Einfach, übersichtlich und schnell

Irish

maggio 2017

Very clear and easy to use. Thank you!

Wayne

maggio 2017

Very people friendly website

Cheryl

maggio 2017

My tickets arrived in a language other than English. I can not read them.

Dear Customer, we kindly inform you that the ferry company only issues tickets in its own language and, as reservation center, we cannot modify the document sent by the ferry company. Thank you, the Staff of Ok-Ferry

Martine

maggio 2017

EXCELLENT SERVICE

Jason

maggio 2017

Easy to book online!

Peter

maggio 2017

Good easy site to follow.

Jones

maggio 2017

It was easy to book tickets ahead!

Bühler

maggio 2017

Die Buchung war sehr einfach und verständlich. Die Seiten auf Deutsch müssen jedoch dringendst durch eine Person mit deutscher Muttersprache überprüft werden. Das Deutsch, welches hier angewandt wird, ist sehr schlecht. Man versteht das Geschriebene, doch sind zum Teil Unklarheiten, die mit einem korrekten Deutsch eliminiert werden könnten.

Daniel

maggio 2017

I was happy with the service - they emailed me the tickets which saved time.

Sylvie

maggio 2017

Very quick and convenient!

Richards

maggio 2017

You have only sent me the tickets for my return journey. Not the outgoing journey???

Dear Customer, we have just forwarded your tickets again. Please check your email box. Best regards, the Staff of Ok-Ferry

Konrad

maggio 2017

alles hat super geklappt. Fragebogen sehr versdändlich un gut auszufüllen. 5 Sterne sind okay

Zemouri

maggio 2017

Simple and great sevice.

Romain

maggio 2017

conditions et prix tres clairs , bon accueil téléphonique.

Jo Penn

maggio 2017

Parfait pour avoir une idée des prix de toutes les différentes compagnies maritimes dans une seule recherche

Layla

maggio 2017

Personnel disponible et aimable au tel en cas de nécessité, j'ai eu un problème imprévu lors de l'enregistrement de la réservation immédiatement résolu par le personnel

Greg

maggio 2017

everything ran smoothly

Scott

maggio 2017

In a few minutes I have received tickets for my trip to Capri by email. Convenient and efficient

Camryn Fischer

maggio 2017

Your Homepage is easy to read and use. I find your site to be clearly superior to others.

Lesley Price

maggio 2017

have been able use to the discount code in my possession only by calling the call center, but the person whom I spoke with was very professional

Christian

maggio 2017

Unklare Beschreibung der Rücktrittsversicherung, die erst mit der Buchungsbestätigung ersichtlich geworden sind. Dadurch habe ich nun eine Zusatzleistung bekommen, die ich nicht haben wollte.

Sehr geehrter Kunde, wir möchten Sie informieren, dass im Verlauf des Kostenvoranschlages und in der Bestellübersicht alle Preise und Kosten, sowie auch die Versicherung, die fakultativ einzeln , die ausserdem fakultativ ist, aufgeführt sind. Die Versicherungsbedinungen können Sie mit einem Klick auf seinem Link konsultieren. Wir bestätigen Ihnen des Weiteren, das Sie den Anhang der Versicherung zusammen mit den Reisetickets bekommen und bezahlt haben. Viele Grüsse, das Personal von OK-FERRY

Jennifer

maggio 2017

It was very easy to book my ferry tickets on your site!

Alain

maggio 2017

sans hesitation tres bon service pour nos prochains voyages voila un bon site de reservation en ligne cordial bonjour a toute l equipe alain

Bertrand

maggio 2017

trés satisfaisant

Linke

maggio 2017

Anfaengliche Probleme bei der Zahlung konnten unbuerokratisch per Telefon geklaert werden. Danke fuer die schnelle und kompetente Kaufabwicklung des Tickets! mit freundlichem Gruss H.-Dieter Linke

Kolev

maggio 2017

Booking process was very simple!

Jürgen

maggio 2017

Sehr einfach zu buchen mit sofortigem Erhalt der gewünschten Tickets. Vor allen Dingen durch die Buchung in deutscher Sprache.

Martin

maggio 2017

Web site was easy to use, lots of options for us to choose from. Now I can't wait to get there and go on the ferry to Capri!!

Utilizziamo cookies tecnici, propri o di terze parti, per analizzare il traffico su questo sito web, migliorare la tua esperienza di navigazione e per mostrarti pubblicità personalizzata. Puoi accettare tutti i cookies, rifiutarli o gestire le tue preferenze. Per saperne di più