Recensioni, opinioni e commenti dei clienti di Traghettilines

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Voto medio

4,82 / 5

Basato su 51294 Recensioni

5

44620

4

5272

3

644

2

251

1

507

Il 98% dei nostri clienti consiglia il nostro servizio agli amici.

Christine

luglio 2015

bon site lisible les billets sont arrivés par mail 24 h plus tard à priori tout fonctionne parfaitement !!! il n'y a plus qu'à attendre le jour J pour se balader à Capri

Amber

luglio 2015

It's nice to be able to deal with a human being as a part of the process. Thank you!

Graham

luglio 2015

A happy client. The service is efficient and my requirements were met. Thank you.

Laura

luglio 2015

Brilliant customer service on the helpline. Very helpful. I would recommend this service to anyone that would listen! Thank you again for all of the help.

Colomb

luglio 2015

Service effectivement tres rapide , mais un peu deçue de ne pas avoir pu trouver une place d'embarcation plus tôt dans l'après-midi!!! Dommage !

Steve

luglio 2015

Easy to use website. Prompt notifications received. Will be booking more trips for my vacation in Sorrento in September this year.

Steffen

luglio 2015

Sehr geehrte Damen und Herren,ich bin sehr zufrieden mit den von Ihnen erbrachten Leistungen.Vorallem Ihr Mitarbeiter Simon war wahnsinnig nett und zuvorkommend.Vielen Herzlichen Dank dafür.MfgSteffen Kronmüller

Elisabeth

luglio 2015

Super! Tout est clair, rapide. Un sans faute pour la réservation! J'espère que tout se passera bien sur place

Nathalie

luglio 2015

Service facile et très rapide. Merci!

Christian

luglio 2015

Site pas clair sur la notion de bagage supplémentaire. J'ai dû téléphoner pour savoir qu'une valise classique doit être considérée comme bagage supplémentaire même si c'est le seul bagage. J'ai sélectionné "2" pour le nombre de bagages supplémentaires, mais je n'ai pas vu que le nom du champ ("bagages supplémentaires") avait disparu si bien que mes 2 bagages n'ont pas été enregistrés finalement :(

Cher Client,
les conditions de la compagnie de navigation permettent d'avoir un seul bagage par personne inclus dans le prix du billet. Les bagages supplémentaires doivent être spécifiés dans la réservation comme "bagage supplémentaire" en remplissant le champ approprié placé sous le champ "passagers". Dans tous les cas, le bagage supplémentaire peut être facilement ajouté au billet sur le port, avant l'embarquement.
Merci, l'Equipe Ok-Ferry

Henriette

luglio 2015

User friendly and perfect to book in advance.

Anthony

luglio 2015

First class service - easy to use website.

Alix

luglio 2015

ras

William

luglio 2015

Seems to be relatively straight forward.

Filippi

luglio 2015

Contents de la qualité du service ; merci pour votre professionnalisme

Pascal

luglio 2015

Il faudrait avoir la description de les installations/ferry, mais commande traitée rapidement

Ferencné

luglio 2015

Comfortable and safe.

Arlene

luglio 2015

Great service, I was very pleased.

Heeyoung Park

luglio 2015

I've got the ticket in a short time. And It's convenient that I can purchase the ferry tickets to 2-3 cities on a website.

Alonso Arce

luglio 2015

Very fast and precise

Lisa

luglio 2015

Very good.

Véronique

luglio 2015

La réservation en ligne des billets a été rapide, très vite j'ai reçu les tickets correspondants comme je le souhaitais. Ainsi, je suis satisfaite par la qualité du service et vous en remercie.

Danut Alex

luglio 2015

Sehr zu Empfehlen Danke

Rodolfo W

luglio 2015

Muy buen servicio!

Mcintyre

luglio 2015

There was a wobble with the credit card asking me to re- submit information, I was concerned for duplicate transactions - let me give you a full accurate report once we are back from Italy.

Dear Customer,
we can confirm we have received only one payment for your reservation. Please check with your bank once you are back home. Do not hesitate to contact us for further information. Thank you and best regards, Ok-Ferry Staff

Marcè

luglio 2015

Première fois que je réserve par le site, pour l’instant tout s’est bien passé

Robert

luglio 2015

Easy and efficient booking system.

Sepehr-Maleky

luglio 2015

Die Buchung erfolgte schnell und ohne Probleme

Adam

luglio 2015

Very easy and efficient. Thank you.

Adam

luglio 2015

Booking ferry tickets was fast and easy with OKFerry. However, it would have been nice for the confirmation page to note that the tickets would be emailed to me. The confirmation page indicated that we would need to visit the ticket office on the ferry dock in order to obtain tickets. Thank you.

Stephanie

luglio 2015

The booking was easy and direct.

Visser

luglio 2015

works correct and quick now only waiting how in practice it works once I arrive at the port

Touhami

luglio 2015

This website is nice And easy to book ticket here

Ampe

luglio 2015

Easy booking, great that wecan embark and get off on different harbours! Points of attention: (1) the number plate of the rental car is not always avalaible when booking the ferry. (2) last boat going back to Pozzuoli is quite early in the afternoon (15.00), departure at 16.00 - 17.00 would be more attractive.

Dolores

luglio 2015

The ferry reservation service is very easy to use and our confirmation and tickets were sent immediately by email.

Ruyer

luglio 2015

I am very disappointed because I pay for an insurance and I when I cancelled my ticket, I've been refund only 104 € despite I pay 175€ !

Cher Client,
pour bénificier de l'assurance achetée, nous vous demandons de nous envoyer par email à annullamenti@prenotazioni24.it toute la documentation attestant la raison de l'annulation (comme spécifié dans le document relatif à l'assurance que vous avez reçu avec vos billets). Nous restons à votre disposition pour de plus amples informations et assistance, merci d'avance, L'équipe Ok-Ferry

Kumar

luglio 2015

What service ? I was sent tickets - but they were not tIckets - you had to go exchange them for tickets. What a ripoff

Dear Customer,
we send by email the voucher you are required to show at the ticket office of the port to collect your boarding pass, ferry company itself requires this procedure. As a reservation center, we must adhere to the policy of the ferry company. thank you, Ok-Ferry Staff

Miroshnichenko

luglio 2015

Quick and easy.

Joergen

luglio 2015

I think it was very nice and easy. Haven't done the travel yet so i dont know how well it worked. But untill now it was a fine service

Alistair

luglio 2015

Hi. This service is wonderful. But as, a visitor, I am having trouble printing And do not know whether i will succeed before morning.

Vogel

luglio 2015

tout est très bien fait, il manque juste la possibilité d'introduire les codes promotionnelles, ou du moins je n'ais pas vu comment je pouvais le faire sur votre site, par contre chez moby ils le propose en évidence. merci et bonne journée. Rudi Vogel

Miller

luglio 2015

i received a reservation number but I do not know what or where I actually pick up tickets. I will be arriving on Holland America Nieuw Amsterdam on Aug. 13, and if you could explain the procedure and where to go from the port would be helpful. If that info is explained then your service would be excellent. thanks, Ronald Miller

Dear Customer,
in order to have more details about your ticket please contact us by email at booking@ok-ferry.com. We will be happy to provide additional information. Thank you and best regards, Ok-Ferry Staff

Raduta

luglio 2015

The service is very good, efficient and well organized. I received the tickets in a few minutes from the moment I booked them. Congratulations .

Enzo

luglio 2015

Simple, smart and fast booking tool. Immediatly reception of the E-Mail with the attached tickets. Really relaible site.

Jefim

luglio 2015

Good booking experience

Fontana

luglio 2015

Top !

Di Giovanni

luglio 2015

Nice internet page en quick service

Vene

luglio 2015

Easy, fast and transparent service.

Robert

luglio 2015

Schnelle und unkomplizierte Abwicklung mit anschließender Bestätigung per Email, sodass der Vorgang sehr schnell abgeschlossen werden konnte.

Michel André

luglio 2015

Super, facile, direct et efficace Les billets sont arrivés en 48h par mail Que tout se passe aussi bien sur place et ce sera parfait

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