I passeggeri che prenotano con noi hanno la possibilità di rilasciare una recensione sul nostro servizio on line e telefonico.
La recensione può essere rilasciata sulla nostra pagina Google, sulla pagina Trustpilot oppure direttamente sul sito Traghettilines.
I giudizi e i commenti pubblicati in questa sezione possono essere inseriti esclusivamente tramite apposito form di gradimento che viene inviato agli utenti una volta che hanno ricevuto i biglietti.
Voto medio
Basato su 51931 Recensioni
5
45202
4
5308
3
650
2
254
1
517
Il 98% dei nostri clienti consiglia il nostro servizio agli amici.
Nancy
Excellent. Service is fast and efficient. Definitely would use ok ferry again.
Monika
Sehr Benutzerfreundlich, einfach zu Handhaben.
Joseph
The online booking service is very good. However, the last time I booked we could not board with the document we received by email - we had to exchange it in the ferry ticket office for boarding passes. This is a little bit frustrating as it would be easier to board immediately with the electronic document. Apart from that, no problems whatsoever.
Dear Customer, we kindly inform you that on the voucher we have sent by email is reported the notice "Mandatory collection of the boarding pass at the port ticket office at least 15 minutes before departure". Best regards, the Staff of Ok-Ferry
John
good service easy to book. No problem with tickets by e mail
Eva
Einfaches Handling, schnelle Buchung, variable Fährenauswahl, fairer Preis
Roland
Schnelle Bearbeitung, top!
Kunth
Perfect Service
Theis
Super
Spirn
Good online
Helmut
Schnell und unkompliziert
Anna-Christina
Sind sehr zufrieden für die schnelle Bearbeitung.
Heinrich
Sehr geehrte Damen und Herren, Ihre Homepage ist gut übersichtlich und eine Buchung schnell erledigt. Dies wird unsere erste Reise mit ok ferry. Wir waren schon oft auf Sardienien und Sizilien, jedoch immer mit anderen Schiffgesellschaften. Wir freuen uns schon jetzt auf unseren Urlaub und hoffen, uns wohl auf Ihrem Schiff zu fühlen. Mit freundlichen Grüßen Fam. Roth
Benjamin
Service rapide et très efficace.
Catarina
Easy and quick.
Rama
Very efficient booking service - however, the names of the ports is very confusing to a foreigner.
Dear Customer, in our booking summary we have included the exact address of the port of departure in order to facilitate the check-in and boarding procedures. Best regards, the Staff of Ok-Ferry
Berr
sehr einfach und schnell, super
Bruce
I have a hard time for about a week now trying to booked the Sun & Holiday only return from Capri to Naples at 18:40- but when i tried to book it would not display this time - Also I was trying to find out if the 11:05 from Salerno to Capri does in fact stop at Amalfi as it shows on the schedule but not when you go to purchase the tickets- I did send an email a few days ago but never heard back
Maria
Very good service. Grazie Mille
Bianchi
Gut verständliches Reservierungsprogramm. Sehr schnelle Bestätigung derTickets. Als Zahlungsmöglichkeit würde ich mir noch Lastschrift vom Girokonto wünschen.
Tyler
Easy but much more expensive than direct
Whitney
Very easy to book online!
Salvatore
Simple and easy to book
Marc
Site de réservation très clair. Ires bonne efficacité et rapidité pour l'obtention des traversées commandées.
Urbano
E' stato un piacere acquistare i biglietti oneline, mi auguro di trovare lo stesso servizio, facile e veloce, anche all'imbarco. Grazie.
Georg
Sehr einfach und unkompliziert! Super!
Maurice
Excellent
Pricope
Excellent service!
Allison
Very attentive to a Canadian that doesn't know anything about your service
Rachel
Very easy service to use and excited for this trip.
Bettina
Gut verständliche Buchungsseite. Sehr schnelle Abwicklung.
Dale
Your service was very easy and quick to arrange and purchase the tickets for my trip. Outstanding thanks Dale
Roland
Un excellent service. Réponse au question rapide et précise.
Peter
Wir versuchten erst über das Portal von GNV zu buchen und gaben nach mehrmaligem Eingeben unserer Daten entnervt auf. Immer poppte am Schluss noch ein Kästchen auf, das uns auf Italienisch mitteilte, dass etwas nicht stimmen solle. Über okferry klappte es beim ersten Mal. Einziger Wermutstropfen: die bevorzugte Ausfahrt beim Ausschiffen kann man bei okferry nicht buchen.
Kenneth
Actually worked very well. I am renting a car so have no idea what it will be which made it hard to answer questions to get tickets. Also. Said you were sending tickets via email. I received some but across the top it says "not valid for boarding" so not sure what that means. We will see in a month but the plan worked very well
Dear Customer,
you have first received the booking summary which is not valid for boarding but we have also sent you the voucher you are required to print out and show at the ticket office before departure in order to collect the boarding pass.Best regards, the Staff of Ok-Ferry
Bollinger
the service is excellent and very easy to use.. I would definitely recommend OK Ferry. It is much easier coming from the United States to have the ticket already printed. Very good service.
Maria Del Carmen
Kompetente Auskunft und Beratung, rasche Abwiklung der Reservation, freundliches Entgegenkommen.
Weiß
Die Buchung und Suche ist leicht und verständlich gestaltet, man wird sehr gut durch die Buchung geleitet.
Liane
Ich habe schon letztes Jahr auf dieser Seite gebucht und war sehr zufrieden. Alles hat bestens geklappt. Auch dieses Mal bekam ich eine schnelle Antwort und meine Tickets. Vielen Dank an das gesamte Team!
Donica
DIY - Easy to navigate the website, review the schedule and book the tickets!
Berthold
Hallo zusammen, wir waren mit Ihrer Dienstleistung sehr zufrieden. Die Eingabe war übersichtlich und einfach zu bedienen. Allein unser Fahrzeugtyp (Ford Focus) mit der genauen Länge (laut Fahrzeugschein) war nicht in der Auswahlliste vorhanden. Wir haben die Länge gewählt, die am ehesten passte). Viele Grüße
Susan
Everything was easy to use. Quick service.
Harold
Fast and easy. Condition are to strickly when changing timeschedule 10 days in advanced.
Eveline
Alles perfekt geklappt
Marilyn
This booking service is very easy to use. I think the €16 booking fee is well work the expense to be able to work in English. I hope the ferry line is as efficient.
Gerhard
TOP
Jens
Sehr übersichtliche Buchungsseite im Internet. Einfach und selbsterklärend. Hatte auch kurz telefonischen Kontakt über die Hotline. Sehr kompetente, hilfsbereite und nette Mitarbeiterin.
Oldenburg
Die Buchung der Fähre war sehr gut. Alles sehr übersichtlich und genau erklärt. Genauso sollte es sein.
Caplan
I originally attempted to book a Ferry with the Directferries.com website. I gave all the details on the 19/8 at 07:24 and believed that I had booked the ferry as I received a an email confirmation. At 21:37 on the 19/8 I received an email telling me that the ferry was unavailable. I then booked the same arrangements with your website and in a few minutes I had the tickets ...an amazing service.
Audrey
I booked twice in 2 days. The first time, i received the confirmation text but never the e-mail. I went to the ticket office snd he didn't find me on the computer. Then he finally gave me a ticket that wasn't the feparture time I choose and that boat was already gone! So I went back to ask for the right ticket and the right time and it was ok. The second time it was all good.
Dear Customer, we kindly inform you we have sent both tickets to the provided email address. Please send us an email to better explain what happened. Kind regards, the Staff of Ok-Ferry
Ernst
Sehr gute Menüfuhrung, auch für einen Laien wie ich bin
