Recensioni, opinioni e commenti dei clienti di Traghettilines

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Voto medio

4,82 / 5

Basato su 51294 Recensioni

5

44620

4

5272

3

644

2

251

1

507

Il 98% dei nostri clienti consiglia il nostro servizio agli amici.

Demukh

luglio 2015

Easy to search, transparent purchase workflow. Good job!

Emmanuelle

luglio 2015

Je ne savais pas la différence entre fauteuil et pont, mais l’équipe a rapidement repondu à mon email !!!

Liane

luglio 2015

Internet-Auftritt sehr gut, Buchungen sind einfach vorzunehmen, Meine Frage wurde umgehend per E-Mail beantwortet (telefonisch meldete sich allerdings niemand). Wegen eventueller Sprachschwierigkeiten ist es auch per E-Mail besser. Alles in allem ging die Buchung und Kommunikation sehr schnell und unkompliziert. Sehr empfehlenswert! Besten Dank;-)

Michele

luglio 2015

The online booking service was efficient, self explanatory and easy to follow. A quick response was received for the confirmation as well as the reply by way of an e-mail with the tickets as an attachment. I would definitely use this service and recommend to anyone travelling in Italy.

Berger

luglio 2015

Mes reservations ce sont bien passees , le systeme de reservation est clair

Eunteck

luglio 2015

Thank you for your kind and clear work.If you can speed up some more for buyer to get bording ticket the service will be perfect.I am happy for this.

Olviier

luglio 2015

Facilité de réserver très bien. Par contre le prix pour réserver à partir d'internet est indécent + 10 euros. LE PIRE C'EST LE PRIX QUI CHANGE EN 2 JOURS QUI PASSE DE 52.9 EURS à 57.50 EUROS POUR LE TRAJET STROMBOLI-MILAZZO.

Cher Client,
nous sommes désolés pour ce désagrément, les compagnies maritimes ont des prix variables, pas fixes, il est donc possible avoir à appliquer des ajustements tarifaires. Modifications tarifaires que nous avons promptement communiqué par e-mail, en précisant dans le devis les frais de réservations aussi. Nous ne procédons jamais à l'émission d'un billet qui a subi un changement de prix sans avoir reçu une confirmation écrite du client. N'hésitez pas à nous contacter pour toute informations supplémentaire. Cordialement, l'équipe Ok-Ferry

Simone

luglio 2015

Ich hatte einen Fehler bei der Buchung gemacht. Auf telefonische Nachfrage wurde der Fehler korrigiert und ich erhielt meine Tickets. Danke ; )

Sönmez

luglio 2015

very easy reservation process

Belen

luglio 2015

NO PUEDO VALORARLO MUCHO YA QUE NO DOMINO EL IDIOMA ITALIANO. SI E SPOSIBLE EN ESPAÑOL??GRACIS!!

Yves

giugno 2015

Impeccable. Le site est clair et donc facile à comprendre. Billets pour un AR Naples / Ischia reçus dix minutes après le paiement. Difficile de faire mieux je pense. Un réel service. Merci et bravo.

Veronesi

giugno 2015

Very good

Linge

giugno 2015

I found the booking service with your ferry to be very clear and easy to use. The tickets have arrived by email the next day and we look forward to our trip to Capri from Naples in September

Dressel

giugno 2015

Booking the tickets was easy, printing them at home and having them with us when we get there will be a time saver.

Jeannett

giugno 2015

great and easy booking- quick response

Knut

giugno 2015

Good service.

Leiv Martin

giugno 2015

Good service

James

giugno 2015

Excellent, even though I do not understand Italian!

Gerhard

giugno 2015

die buchung war reibungslos und wurde vom ferry sehr schnell bearbeitet. die unterlagen wurden nach überweisung der summe sofort an meine e-mail verschickt. hierfür besten dank

Christina

giugno 2015

Good and easy service - couldn´t be better !

Douglas

giugno 2015

Very easy to use

Clifton

giugno 2015

It was very confusing to pick up the tickets from ticket agents as the website says. Agents of ticket offices were unsure how online tickets worked. Part of the problem was that the actual company operating the ferry was different from what the website said. Also, it should be noted that people at hotels do not have easy access to printers to print emailed tickets.

Dear Customer,
we apologize for this inconvenience, the two ferry companies performing this route employing a unique ship and it is therefore permitted to board with tickets of both companies. Both companies, however, require the original ticket which must be collected at the port before departure by showing the printed voucher we send. Should you need any further info do not hesitate to contact us. Best regards, Ok-Ferry Staff.

Ladislav

giugno 2015

I have received fast and reliable service with booking my tickets.

Chris

giugno 2015

Very good and quite user friendly site. The only issue I had was once I made a return trip inquiry there was no option to make just a one way trip without a return journey input. I had to get out of the site and back in again to remove the return journey drop down box selection. In other programs there is an option for either just one way as well as return.

D'alessandro

giugno 2015

Process was fast and easy. Received tickets within E-mail within 24 hours.

Heather

giugno 2015

Great, prompt service! Even called me when they couldn't get through with my email account.

Reinhard

giugno 2015

sehr gut und sehr schnell

Virginie

giugno 2015

Super, pratique , je suis satisfaite et je recommande

Mason

giugno 2015

I found the service of a high standard. System was easy to use. Would not hesitate to recommend this to other people.

Nino

giugno 2015

günstiger als wenn Ich es bei den jeweiligen selbst gecshaut habe !

Schlosser

giugno 2015

Einfache und gut verständliche Formulare zur Onlinebuchung. Sehr schnelle Reaktion auf Fragen.

Rebecca

giugno 2015

Excellent and simple. I really appreciated that there were no annoying "flash" images or other distracting things.

Michel

giugno 2015

Petit problème lors de la reservation en ligne mais rèsolu avec un opérateur !

Jerry Lemons

giugno 2015

I like an email immedialtly.

Dear Customer,
following a double check of our system your tickets turn out to be successfully sent. Should you need any further information or assistance please contact us via email booking@ok-ferry.com or call us +39(0)565912191.
Thank you and best regards, Ok-Ferry Staff

Marc

giugno 2015

Tres réactif.

Eduardo

giugno 2015

Very good!

Paul

giugno 2015

great service. on line booking very easy and tickets arrived via email within an hour. Thank you.

Susanna

giugno 2015

The reservation was easy and the confirmation came quickly, however my only three stars are only three because I noticed that the web page where the credit card details were written, was not a secured page, which is always something to be very cautious about. I took the risk and so far so good, but generally I would not advise anyone to do it...! Thank you!

Heidi

giugno 2015

Booking was very easy

Shokar

giugno 2015

Easy to use

Reynolds

giugno 2015

Seems fine. The real test is @ Napoli Beverello!

Nathalie

giugno 2015

Très bon site offrant toutes les companies de navigation pour chaque destination

Peter

giugno 2015

Der Buchungsservice war sehr gut. Bei meiner Nachbuchung einer Person wurde mir geholfen und ich konnte auch telefonisch, in gutem Deutsch, eine Auskunft erhalten, Zahlungsportal mit Visa war kein Problem, das Ticket kam eine Minute später per Mail, bestens, sehr empfehlenswert freundliche Grüße Peter

David

giugno 2015

As Mr. Sarda's Travel Agent, I will certainly use you in the future. You gave prompt exceptional service. Thank You! Stacy Menzie

Louis

giugno 2015

Très bien! Facilité pour payer, procedure rapide

Nils

giugno 2015

Best ever service !!!

Francis

giugno 2015

Booking was straightforward and responses prompt. Thankyou

Baptiste

giugno 2015

very good customer service through email exchanges

Papakonstantinou

giugno 2015

Excellent

James

giugno 2015

Great service and excellent followup and documentation

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