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Voto medio
Basato su 51294 Recensioni

Il 98% dei nostri clienti consiglia il nostro servizio agli amici.
Demukh
Easy to search, transparent purchase workflow. Good job!
Emmanuelle
Je ne savais pas la différence entre fauteuil et pont, mais l’équipe a rapidement repondu à mon email !!!
Liane
Internet-Auftritt sehr gut, Buchungen sind einfach vorzunehmen, Meine Frage wurde umgehend per E-Mail beantwortet (telefonisch meldete sich allerdings niemand). Wegen eventueller Sprachschwierigkeiten ist es auch per E-Mail besser. Alles in allem ging die Buchung und Kommunikation sehr schnell und unkompliziert. Sehr empfehlenswert! Besten Dank;-)
Michele
The online booking service was efficient, self explanatory and easy to follow. A quick response was received for the confirmation as well as the reply by way of an e-mail with the tickets as an attachment. I would definitely use this service and recommend to anyone travelling in Italy.
Berger
Mes reservations ce sont bien passees , le systeme de reservation est clair
Eunteck
Thank you for your kind and clear work.If you can speed up some more for buyer to get bording ticket the service will be perfect.I am happy for this.
Olviier
Facilité de réserver très bien. Par contre le prix pour réserver à partir d'internet est indécent + 10 euros. LE PIRE C'EST LE PRIX QUI CHANGE EN 2 JOURS QUI PASSE DE 52.9 EURS à 57.50 EUROS POUR LE TRAJET STROMBOLI-MILAZZO.
Cher Client,
nous sommes désolés pour ce désagrément, les compagnies maritimes ont des prix variables, pas fixes, il est donc possible avoir à appliquer des ajustements tarifaires. Modifications tarifaires que nous avons promptement communiqué par e-mail, en précisant dans le devis les frais de réservations aussi. Nous ne procédons jamais à l'émission d'un billet qui a subi un changement de prix sans avoir reçu une confirmation écrite du client. N'hésitez pas à nous contacter pour toute informations supplémentaire. Cordialement, l'équipe Ok-Ferry
Simone
Ich hatte einen Fehler bei der Buchung gemacht. Auf telefonische Nachfrage wurde der Fehler korrigiert und ich erhielt meine Tickets. Danke ; )
Sönmez
very easy reservation process
Belen
NO PUEDO VALORARLO MUCHO YA QUE NO DOMINO EL IDIOMA ITALIANO. SI E SPOSIBLE EN ESPAÑOL??GRACIS!!
Yves
Impeccable. Le site est clair et donc facile à comprendre. Billets pour un AR Naples / Ischia reçus dix minutes après le paiement. Difficile de faire mieux je pense. Un réel service. Merci et bravo.
Veronesi
Very good
Linge
I found the booking service with your ferry to be very clear and easy to use. The tickets have arrived by email the next day and we look forward to our trip to Capri from Naples in September
Dressel
Booking the tickets was easy, printing them at home and having them with us when we get there will be a time saver.
Jeannett
great and easy booking- quick response
Knut
Good service.
Leiv Martin
Good service
James
Excellent, even though I do not understand Italian!
Gerhard
die buchung war reibungslos und wurde vom ferry sehr schnell bearbeitet. die unterlagen wurden nach überweisung der summe sofort an meine e-mail verschickt. hierfür besten dank
Christina
Good and easy service - couldn´t be better !
Douglas
Very easy to use
Clifton
It was very confusing to pick up the tickets from ticket agents as the website says. Agents of ticket offices were unsure how online tickets worked. Part of the problem was that the actual company operating the ferry was different from what the website said. Also, it should be noted that people at hotels do not have easy access to printers to print emailed tickets.
Dear Customer,
we apologize for this inconvenience, the two ferry companies performing this route employing a unique ship and it is therefore permitted to board with tickets of both companies. Both companies, however, require the original ticket which must be collected at the port before departure by showing the printed voucher we send. Should you need any further info do not hesitate to contact us. Best regards, Ok-Ferry Staff.
Ladislav
I have received fast and reliable service with booking my tickets.
Chris
Very good and quite user friendly site. The only issue I had was once I made a return trip inquiry there was no option to make just a one way trip without a return journey input. I had to get out of the site and back in again to remove the return journey drop down box selection. In other programs there is an option for either just one way as well as return.
D'alessandro
Process was fast and easy. Received tickets within E-mail within 24 hours.
Heather
Great, prompt service! Even called me when they couldn't get through with my email account.
Reinhard
sehr gut und sehr schnell
Virginie
Super, pratique , je suis satisfaite et je recommande
Mason
I found the service of a high standard. System was easy to use. Would not hesitate to recommend this to other people.
Nino
günstiger als wenn Ich es bei den jeweiligen selbst gecshaut habe !
Schlosser
Einfache und gut verständliche Formulare zur Onlinebuchung. Sehr schnelle Reaktion auf Fragen.
Rebecca
Excellent and simple. I really appreciated that there were no annoying "flash" images or other distracting things.
Michel
Petit problème lors de la reservation en ligne mais rèsolu avec un opérateur !
Jerry Lemons
I like an email immedialtly.
Dear Customer,
following a double check of our system your tickets turn out to be successfully sent. Should you need any further information or assistance please contact us via email booking@ok-ferry.com or call us +39(0)565912191.
Thank you and best regards, Ok-Ferry Staff
Marc
Tres réactif.
Eduardo
Very good!
Paul
great service. on line booking very easy and tickets arrived via email within an hour. Thank you.
Susanna
The reservation was easy and the confirmation came quickly, however my only three stars are only three because I noticed that the web page where the credit card details were written, was not a secured page, which is always something to be very cautious about. I took the risk and so far so good, but generally I would not advise anyone to do it...! Thank you!
Heidi
Booking was very easy
Shokar
Easy to use
Reynolds
Seems fine. The real test is @ Napoli Beverello!
Nathalie
Très bon site offrant toutes les companies de navigation pour chaque destination
Peter
Der Buchungsservice war sehr gut. Bei meiner Nachbuchung einer Person wurde mir geholfen und ich konnte auch telefonisch, in gutem Deutsch, eine Auskunft erhalten, Zahlungsportal mit Visa war kein Problem, das Ticket kam eine Minute später per Mail, bestens, sehr empfehlenswert freundliche Grüße Peter
David
As Mr. Sarda's Travel Agent, I will certainly use you in the future. You gave prompt exceptional service. Thank You! Stacy Menzie
Louis
Très bien! Facilité pour payer, procedure rapide
Nils
Best ever service !!!
Francis
Booking was straightforward and responses prompt. Thankyou
Baptiste
very good customer service through email exchanges
Papakonstantinou
Excellent
James
Great service and excellent followup and documentation