Recensioni, opinioni e commenti dei clienti di Traghettilines

Easy to search, transparent purchase workflow. Good job!

Je ne savais pas la différence entre fauteuil et pont, mais l’équipe a rapidement repondu à mon email !!!

Internet-Auftritt sehr gut, Buchungen sind einfach vorzunehmen, Meine Frage wurde umgehend per E-Mail beantwortet (telefonisch meldete sich allerdings niemand). Wegen eventueller Sprachschwierigkeiten ist es auch per E-Mail besser. Alles in allem ging die Buchung und Kommunikation sehr schnell und unkompliziert. Sehr empfehlenswert! Besten Dank;-)

The online booking service was efficient, self explanatory and easy to follow. A quick response was received for the confirmation as well as the reply by way of an e-mail with the tickets as an attachment. I would definitely use this service and recommend to anyone travelling in Italy.

Mes reservations ce sont bien passees , le systeme de reservation est clair

Thank you for your kind and clear work.If you can speed up some more for buyer to get bording ticket the service will be perfect.I am happy for this.

Facilité de réserver très bien. Par contre le prix pour réserver à partir d'internet est indécent + 10 euros. LE PIRE C'EST LE PRIX QUI CHANGE EN 2 JOURS QUI PASSE DE 52.9 EURS à 57.50 EUROS POUR LE TRAJET STROMBOLI-MILAZZO.

Cher Client,
nous sommes désolés pour ce désagrément, les compagnies maritimes ont des prix variables, pas fixes, il est donc possible avoir à appliquer des ajustements tarifaires. Modifications tarifaires que nous avons promptement communiqué par e-mail, en précisant dans le devis les frais de réservations aussi. Nous ne procédons jamais à l'émission d'un billet qui a subi un changement de prix sans avoir reçu une confirmation écrite du client. N'hésitez pas à nous contacter pour toute informations supplémentaire. Cordialement, l'équipe Ok-Ferry

Ich hatte einen Fehler bei der Buchung gemacht. Auf telefonische Nachfrage wurde der Fehler korrigiert und ich erhielt meine Tickets. Danke ; )

very easy reservation process

NO PUEDO VALORARLO MUCHO YA QUE NO DOMINO EL IDIOMA ITALIANO. SI E SPOSIBLE EN ESPAÑOL??GRACIS!!

Impeccable. Le site est clair et donc facile à comprendre. Billets pour un AR Naples / Ischia reçus dix minutes après le paiement. Difficile de faire mieux je pense. Un réel service. Merci et bravo.

Very good

I found the booking service with your ferry to be very clear and easy to use. The tickets have arrived by email the next day and we look forward to our trip to Capri from Naples in September

Booking the tickets was easy, printing them at home and having them with us when we get there will be a time saver.

great and easy booking- quick response

Good service.

Good service

Excellent, even though I do not understand Italian!

die buchung war reibungslos und wurde vom ferry sehr schnell bearbeitet. die unterlagen wurden nach überweisung der summe sofort an meine e-mail verschickt. hierfür besten dank

Good and easy service - couldn´t be better !

Very easy to use

It was very confusing to pick up the tickets from ticket agents as the website says. Agents of ticket offices were unsure how online tickets worked. Part of the problem was that the actual company operating the ferry was different from what the website said. Also, it should be noted that people at hotels do not have easy access to printers to print emailed tickets.

Dear Customer,
we apologize for this inconvenience, the two ferry companies performing this route employing a unique ship and it is therefore permitted to board with tickets of both companies. Both companies, however, require the original ticket which must be collected at the port before departure by showing the printed voucher we send. Should you need any further info do not hesitate to contact us. Best regards, Ok-Ferry Staff.

I have received fast and reliable service with booking my tickets.

Very good and quite user friendly site. The only issue I had was once I made a return trip inquiry there was no option to make just a one way trip without a return journey input. I had to get out of the site and back in again to remove the return journey drop down box selection. In other programs there is an option for either just one way as well as return.

Process was fast and easy. Received tickets within E-mail within 24 hours.

Great, prompt service! Even called me when they couldn't get through with my email account.

sehr gut und sehr schnell

Super, pratique , je suis satisfaite et je recommande

I found the service of a high standard. System was easy to use. Would not hesitate to recommend this to other people.

günstiger als wenn Ich es bei den jeweiligen selbst gecshaut habe !

Einfache und gut verständliche Formulare zur Onlinebuchung. Sehr schnelle Reaktion auf Fragen.

Excellent and simple. I really appreciated that there were no annoying "flash" images or other distracting things.

Petit problème lors de la reservation en ligne mais rèsolu avec un opérateur !

I like an email immedialtly.

Dear Customer,
following a double check of our system your tickets turn out to be successfully sent. Should you need any further information or assistance please contact us via email booking@ok-ferry.com or call us +39(0)565912191.
Thank you and best regards, Ok-Ferry Staff

Tres réactif.

Very good!

great service. on line booking very easy and tickets arrived via email within an hour. Thank you.

The reservation was easy and the confirmation came quickly, however my only three stars are only three because I noticed that the web page where the credit card details were written, was not a secured page, which is always something to be very cautious about. I took the risk and so far so good, but generally I would not advise anyone to do it...! Thank you!

Booking was very easy

Easy to use

Seems fine. The real test is @ Napoli Beverello!

Très bon site offrant toutes les companies de navigation pour chaque destination

Der Buchungsservice war sehr gut. Bei meiner Nachbuchung einer Person wurde mir geholfen und ich konnte auch telefonisch, in gutem Deutsch, eine Auskunft erhalten, Zahlungsportal mit Visa war kein Problem, das Ticket kam eine Minute später per Mail, bestens, sehr empfehlenswert freundliche Grüße Peter

As Mr. Sarda's Travel Agent, I will certainly use you in the future. You gave prompt exceptional service. Thank You! Stacy Menzie

Très bien! Facilité pour payer, procedure rapide

Best ever service !!!

Booking was straightforward and responses prompt. Thankyou

very good customer service through email exchanges

Excellent

Great service and excellent followup and documentation