I passeggeri che prenotano con noi hanno la possibilità di rilasciare una recensione sul nostro servizio on line e telefonico.
La recensione può essere rilasciata sulla nostra pagina Google, sulla pagina Trustpilot oppure direttamente sul sito Traghettilines.
I giudizi e i commenti pubblicati in questa sezione possono essere inseriti esclusivamente tramite apposito form di gradimento che viene inviato agli utenti una volta che hanno ricevuto i biglietti.
Voto medio
Basato su 51933 Recensioni
5
45204
4
5308
3
650
2
254
1
517
Il 98% dei nostri clienti consiglia il nostro servizio agli amici.
Jüngermann
Super Service
Kurt-Johann
Die Buchung war sehr einfach, die Informationen aufschlussreich. Wir werden das nächste mal wieder bei Ihnen buchen. :-)
William
Very easy and user friendly
Aschenbrener
Easy to use and very understandable
Ellen
The procedure was simple enough. My only criticism is that I thought the tickets would be available for download immediately with the confirmation email (many other websites I use do this). I think it would be a good idea to state a time frame of when to expect the tickets to arrive.I was panicking that I just had a piece of paper to run around with at the port.
Sciard
Very easy to book a trip.
Matt
Grazie for the online service. I like to book before I arrive. Makes it easier!
Alexia
sehr gut, schnell, übersichtlich, einfach
Manfred
Schnell und perfekt.
Maria Jose
We are very happy with the reservation. It was very clear and easy to understand, payment went thru very quickly also. Tickets were emailed separately. I will definitely use this service again in the future, and I highly recommend it!
Hans-Jakob
unsere Angaben bei der Anmeldung für die Tickets wurden in der Ticketbestätigung nicht erfasst.
Sehr geehrter Kunde, Auf die gewaehlte Faehregesellschaft Fahrkarten steht nur Nachname und Anfangsbuchstabe der Name. Wir bedanken euch Ok-ferry staff
Alberto
Thought it was very good and easy to use.
Nye
Yes, the service was very easy to use and I would recommend it in the future.
Schröder
schnell und gut
Ondrej
I hope all will be OK on the day of departure but so far all is good. Thanks.
Rudolf
Sehr speditiv Tickets erhalten bei Buchung mit Rabatt über Homepage eines Campings in Elba!
Dharnendra
NICE SERVICE
Wilhelmus
Excellent easy to use service. Provided my tickets within the blink of an eye online. Ferry schedules very clear and easy to understand. Thank you, looking forward to visiting the island!
Eberhard Siegfried
Top Ablauf, kann ich nur empfählen.
Elemér
Fast,correct,I satisfied it.
Andreas
Please make an English version of the My Ticket page :-)
Mher
it was easy to make a reservation
Staehelin
sehr gut,etwas unpraktisch, dass nicht grössere Gruppen mit EINEM Rabattvcode gebucht werden können.
Claus
Fine and efficient
Joao Paulo
Your website is very easy!
Potter
The ferry service was great. The exact location to leave Naples was very confusing. When we clicked on the map from your link, it took us 4km from where we actually needed to be. Thankfully, a gentleman drove us to the other port. This could be better clarified.
Mikael
It seems like outwards and inwards was reversed when I searched on all destinations to Elba.
Jestin
Site très clair et très agréable. Choix des traversées très lisibles. Facturation très claire. Peut-être devriez-vous préciser si nous avons droit à un bagage ou non par personne lors de traversée sans voiture. Bravo pour contacts par mail avec votre service commercial, à qui j'ai posé beaucoup de questions et qui a toujours répondu rapidement et aimablement. merci.
Celis
fantastic
William
Easy and quick!
Marley
Straightforward booking process.
Michael
Easy and quick to use service
Arran
I booked ferries at late notice. There was a change to the stated time and I was immediately telephoned by your agent, Francesca, to notify me of the change (on a Sunday evening I might add). In addition to advising me of this Francesca also assisted with another issue where my bank witheld the payment. I cannot recommend the service highly enough and Francesca deserves a commendation!
Christine
I was pleased with your service. It was an easy website to use.
Anthony
Very good and fast service.
Ulrich
sehr einfache Bchung, klare Erläuterungen, immer gerne
David
Booking fee is a rip off and not fair.
Berger
Gut
Jeff
When we arrived in positano to take the ferry back we were informed that there was no ferry today. It was up to us to try and arrange a refund and get alternative transportation to sorrento. Given that you had our email it was very disappointing to not receive any advance Notice that the ferry was cancelled. more to say but limited characters so such much for feedback
Megias Gomez-Platero
All is ok.
Benda
Alles bestens!
Alexander
In dem Mail mit meinen Tickets für die Fähren waren neben den Geschäftsbedingungen nur ein leeres Dokument. Also kein Ticket zum Ausdrucken. Habe sofort reklamiert. Antwort läasst auf sich warten :(
Marion
OK Ferry provided excellent service on my booking of the ferry service. They were prompt to respond to my queries. All communication was conducted in very good English language which made it even easier. Thanks OK Ferry
Andre
oui je suis satisfait j'utilise régulièrement votre compagnie sans le moindre problème
Antoni
Very easy to book.
Kuckling
Direkt über die Internetseite von Moby wäre es genauso einfach gewesen,ist da alles auf deutsch.Das Ticket was per Mail kam,ist auf italienisch,somit nicht verständlich für mich.
Frei
Super Dienstleistung! Immer wieder gerne
Max
Alles gut
John
Very easy to complete, I can't wait for the trip.
Elsa
unkompliziert - übersichtlich - klar - prompt
