Recensioni, opinioni e commenti dei clienti di Traghettilines

Easy and excellent

great simple on line ordering and fulfilment. good range of services also

We have only just booked so it is too early for us to have much of an opinion but so far so good

Dear Customer, we kindly inform you that, as centre of booking reservation, we wish to receive a feedback only for our ticket reservation service. All the notices about the trip are attributable above the company of navigation. Kind regards, The staff of Ok-Ferry

Very easy to navigate and book desired tickets.

Online booking was fast and seemless

Alles super und unkomliziert

Easy to use & prompt.

Ich habe die Fahrkarten für eine Fähre von Milazzo nach Stromboli telefonisch gebucht und bin mit dem Service sehr zufrieden. Ich wurde schnell und sehr freundlich beraten und alles hat super geklappt. Ich erhielt zwei Minuten nach dem Telefonat die Tickets per E-Mail. Sehr empfehlenswert!

very efficient

This booking experience was excellent. It was well organized and easy to follow and understand.

The service is good, I did miss some definitions while making the reservation. What exactly is extra luggage and what makes it extra compared to ordinary luggage? Also - how long a time before departure do I need to be at the ferry? It turns out passengers have to be at the ticket office 30 minutes before departure, which I did not realise while determining the departure times.

Dear customer, we kindly inform that on the ticket's price is included one luggage. Any luggage bigger then the standard measures or any other luggage would be considered as an "extra luggage". In the case that you should add an extra luggage once the ticket has been issued, you can buy the extra luggage at the port. We inform you that you can find all information for to get on board, on the Voucher of the Ferry Company. Best regards, Ok-Ferry staff.

Sehr einfache und schnelle Bearbeitung.

Sehr einfache Buchung, alles hat toll geklappt!

Very easy to make the reservation!

Funktioniert immer super!

Es war bisher alles in Ordnung zu unserer vollen Zufriedenheit

Very good 👍🏽. Fast and easy

- Das Leistungsangebot sehr gut übersichtlich. - Preis-Leistungsverältnis gut - Schnelle Bestätigung und Zusendung des Tickets Danke

Easy to book!! And rapid receipt of ticket vouchers.

Buchung ging recht schnell und reibungslos

sehr gut

Sehr gute Homepage

very pleased with the service; it was straightforward and went through smoothly and quickly

The data you entered disapierd if you tape wrong on the end, you have to enter all data again, I did itz 3 times. IN the mail with tickets there are only return tickets Bastia -. Livorno. ONgoing tickets are missig. Vojko

Dear Customer, we thank you for your feedback but you can inform you that you recived on your email the tickets for the round trip. Best regards. The Staff of Ok-Ferry

Easy online booking. Information was clear and user friendly.

excellent website, fast and easy to manuever, fast response.

It was very easy and efficient to book with the company. I experienced no problems.

tres bien

Quick, accurate, helpful and friendly. Top marks.

Easy to use service online

Excellent. Very straight-forward.

Rapide efficace bravo

Very easy to use and will definitely use again! Can be confusing making travel arrangements in a foreign country but this was straightforward. Thanks for relieving some stress.

Excellent service. Easy website and a call back when my email address bounced. Above and beyond, thank you. Ian Carr

I thought I was getting my tickets. Didn't know I still have to go agent and get my ticket! Why did I get it on line? Thought go straight to boat. I would have gotten the tickets day going. If I get there late can I get next boat? Confusing.

Dear customer unfortunately several naval companies did not entail the issue of an e- ticket ready for the embarcation, but a voucher that should be converted at the ticket office before the departure. The utility of buying a voucher on line is to make sure the availability of the choosen departure time and do not have a risk to not find a place for that departure once at port. We kindly inform you that with voucher you recieved you will be not able to take the next ferry. . Thank you, Ok-Ferry staff

Easy to use! Efficient

We travel a lot and sometimes transportation websites are difficult to understand. This website could not have been any easier to use, thank you!!

très beau site , super facile a réservé, sauf si on se trompe de date nous !! sinon genial nous sommes deja partie avec vous ! merci pour votre serieux

I put the wrong date on our original booking, 14/09/17 - Ischia-Sorrento-. wrote 3 times to reuqest a change to 17/09/17, same time, 10:35. I have had no response, and have had to go ahead and book another ferry on 17/09. I am extremely dissatisfied with your lack of response. I will not pay for the double booking. Please improve your service to passengers. Segnore Professore Chernick

Dear customer, we thank you for your review and we inform you that we recieved your cancellation request. We will provide with a partial refund of your reservation. Best regards Ok-Ferry Staff

Website easy to navigate, excellent service, prompt response

Schnell, unkompliziert und freundlich. Ich bin jedoch erstaunt, wie schnell mein korrekt eingetippter Name verändert werden konnte (von STAHEL zu Sztahel) !!!

Service is fast, easy and efficient

Very content.

Très rapide, facile et opérationnel !

Sehr gut und schnell

Es war unklar, wie man die Buchung mit einem Mietauto machen muss, von dem man noch keine genauen Angaben hat bezüglich Modell, Grösse, Länge udn Nummer. Musste dann über die Inofline auf englisch Auskunft holen, was etwas schwierig war. Wäre toll, wenn es auf der WEbseite beim buchen mit Mietauto eine einfachere Variante gibt. Ansonsten bin ich zufrieden. Freundliche Grüsse

Sehr geehrter Kunde, wir bedanken uns fuer Ihre Resenzion und wir moechten Sie informieren, dass auf unsere Website und auf die Berechnung die Nummer von unseren Call center steht. Das Callcenter ist verfuegbar jeden Tag von 8 bis zum 20 Uhr. Mit den besten Gruessen- Team von ok Ferry

so far so good. Haven't left yet. we shall see how my departure goes.

Excellent service très rapide et efficace.J ai reçu les billets 1 minutes après ma commande.bravo serge

I'll ride again.

Booking fee of €5 is to high ,you have a monopoly so you have no choice but to book with you

Dear customer, we thank you for your feedback. We remind you that our booking fees are applied to support the running costs because Ok-Ferry is an intermediary between the ferry company and the customer. This fee also permits us to have an available staff 7 days out of 7 always ready to respond to every necessity of our customer, at any time. We are available for further questions and information Best regards The staff of Ok-Ferry