Recensioni, opinioni e commenti dei clienti di Traghettilines

i was very happy with the ease of your service... i just don't understand the following on my ticket.. what is a deck accommodation and what is a pullman seat??? thank you madeline wolfson

Dear customer,we thank you for your review and we inform you that "Deck accomodation" and "Pullman seat" have the same significant on board of hydrofoil reserved, and means you stay inside of it seated. Best regards, OkFerry staff

Super schnell und auf Fragen sofort eine Antwort

Perfect

Excellent service and very easy to book.

Easy to navigate website and effortless booking and payment process!

Schnell gebucht ! Super!

Easy to use.

It was very satisfactory!

Hat problemlos geklappt Alle Infos gut ersichtlich

Very easy to use and effiecnt service. Only confusing factor was that some ferry times don't seem to be bootable on line.

Great website!

The online reservation was fast and easy. Tickets were emailed instantly. Hoping for a smooth boarding experience as well! Thank you

Bonjour, Je réserve 2 traversées en une fois pour me rendre compte à la réception des documents que je recevais un bon de réduction de 75€ avec la première réservation et ce pour la prochaine traversée!!! Donc toujours réservé une traversée à la fois Résultat perdu 75€, j'aurais choisi différemment si j'avais su!!! Très en colère pour le coup!!!!

Cher client ,Nous vous remercions pour votre commentaire et nous vous informons que le bon escompte vient émis directement de la compagnie de navigation au memont de la confirmation de votre réservation donc il n'est pas possible de connaître apriori le montant du bon avant. Pour plus d'information nous restons a votre disposition. salutations, le Staff d'Ok-Ferry merci

Bist jetzt alles ok!!!

Very easy to use - thank you (Grazie)

Very good

Easy to use service with great communication, looking forward to our trip to Capri.

Online Booking fast and efficient.The booking fee is high.Its should be have 2 diffrent ticket counter service at Sorrente port.1 for client online booking to exchange their boarding pass,other for those without reservation.Please feedback this problem to the CAREMAR management..Thank you

Dear customer, we thank you for your feedback. We remind you that our booking fees are applied to support the running costs because Ok-Ferry is an intermediary between the ferry company and the customer. This fee also permits us to have an available staff 7 days out of 7 always ready to respond to every necessity of our customer, at any time. We are available for further questions and information. We are going to forward your suggestions to the ferry company. Best regards, Ok-ferry staff.

Easy and fast booking!

Einfach ,bequem und übersichtlich !

Very easy and friendly to book.

Very quick, precise and professional. Just not clear if baggage is included or if not, how to add to booking.

Dear customer, we thank you for your review and we kindly inform you that with your voucher now, you can carry with you a 50x30x15cm dimension's luggage. In case you have a bigger luggage, we inform you that you can easily buy the extra measure at the counter at the port. Best regards, Ok-ferry staff.

TRES BIEN ET TRES EXPLICITE

Very simple and fast

The system was extremely easy to use and find exactly what you needed

es wäre schön,wenn auf den tickets alles in deutsch stehen würde.ansonsten alles bestens

Sehr geehrter Kunde, wir bedanken Ihnen fuer Ihere Rueckmeldung. Wir imoechten Sie informieren, dass leider die eigene Schiffgesellschaften nur Italienische Tickets verkaufen. Wir werden Ihre Rueckmeldung zu der Gesellschaft mitteilen. Mit den besten Gruessen- Ok Ferry Team

Very easy to book online, so very satisfied.

Excellent service as when I originally booked, transaction failed and then I did not have time to re-book but I was called and the person explained that return ferry was fully booked but we re-organised the return on the phone and it was all very easy, so thank you for your attention.

Very quick and easy

Sehr gute Seite

After bokning my ticket at Ok-ferry.com I checked the price at ferry companies site and realised that I paid 10euro additional in booking fee on ok-ferry.com. That is a lot for tickets for 45 euro. Dissapointing.

Dear Customer,thank you for your review and evaluation. Our booking charge is applied as compensation for dossier management. Ok-Ferry is a broker between ferry companies and consumers. This extra fee also allows us to guarantee the highest quality service 7 days a week. Kind regards, the Staff of Ok-Ferry

no problem finding all the information and making the reservations, hope the service is also as smooth!

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Easy to book

Booking was quick and easy. I received my ferry tickets in minutes. Thank you for such excellent service.

5 stars! Very easy and clear website to use, very quick and friendly for tourists. Thank you!

Easy booking thankyou!

It was so easy to purchase my ferry ride.

Excellent service , bonne reactivité du personnel et ecoute attentive 👍! Le client est assisté jusqu à l aboutissement de la transaction en cas de soucis: mails, appels personnalisés... Un remerciement particulier a Mme Rania... Plus qu'un service en ligne, des qualités humaines...

Easy to navigate and book tickets

Very easy and straight forward web site to book Ferry tickets, I would highly recommend this web site

I have just booked tickets online but entered an incorrect email address. I was able to amend it easily on the website and have now received my tickets. Very happy.

It would be great it tickets are also in English (in addition to other languages). The booking fee is quite high.

Dear customer, we thank you for your feedback. We remind you that our booking fees are applied to support the running costs because Ok-Ferry is an intermediary between the ferry company and the customer. This fee also permits us to have an available staff 7 days out of 7 always ready to respond to every necessity of our customer, at any time. We are available for further questions and information Best regards The staff of Ok-Ferry

Very straightforward, Easy to navigate.

why do i have to pay booking fee? i can't understand

Dear Customer,thank you for your review and evaluation. Our booking charge is applied as compensation for dossier management. Ok-Ferry is a broker between ferry companies and consumers. This extra fee also allows us to guarantee the highest quality service 7 days a week. Kind regards, the Staff of Ok-Ferry

Excellent, user friendly!

Je suis très contente d'avoir trouvée ce site pour faire les réservations aux Isles Eoliennes. Facile et rapide. Les autres sites étaient impossible.

I have 2 times now, and everything was easy, and no problems.

Perfect.

Super service,auch meine E-Mailanfrage wurde innerhalb von paar Minuten beantwortet!