Recensioni, opinioni e commenti dei clienti di Traghettilines

Five stars for sure!

Die Erfassung der Buchung war einfach. Am Schluss der Buchung erhielt ich eine Zusammenfassung mit dem Hinweis, dass die kein Ticket sei. Da der Hinweis fehlte, dass ich das Ticket per Mail erhalten würde, suchte ich eine Weg, dies auszudrucken, was nicht möglich war. Das Ticket-Mail kam dann automatisch nach 10 Minuten.

Sehr geehrter Kunde, wir bedanken uns für Ihre Rezension und Ihren Vorschlag, Welcher von unserer Direktion bewertet wird. Wir bitten alle unsere Kunden sich mit einem persönlichen Kommentar zu äussern, sodass wir unseren Service in jeder Hinsicht verbessern können,. Vielen Dank, Ihr Team von OK-Ferry

Quick, and perfecto. The service and the ticket receipt was fantastic

Very efficient service

efficient, easy and prompt ticketing-- VERY satisfied!

OK

useful but somewhat expensive service

Dear customer, we thank you for your feedback. We remind you that our booking fees are applied to support the running costs because Ok-Ferry is an intermediary between the ferry company and the customer. This fee also permits us to have an available staff 7 days out of 7 always ready to respond to every necessity of our customer, at any time. We are available for further questions and information Best regards The staff of Ok-Ferry

Sind mit der Buchung sehr zufrieden. Alles lief einwandfrei und problemlos.

Very easy and user friendly. I suggest you add a feature, so that we don't need to print the ticket.we should be able to just use our phone to show the ticket.

Dear customer, we really appreciate your review and we kindly inform you that with the voucher received from us you can go directly to the port and switch it with the boarding pass at the ticket office showing it from your electronic device. For further informations do not hesitate to contact us. Best regards, Ok-Ferry staff.

Perfect service

Excellent Service

OK ferry macht seinem Namen alle Ehre. Alles OK, Super + schneller Service

Muy rápido y sencillo

not clear if baggage cost more or not and how to purchase for extra luggage

Dear Customer, we kindly inform you that in the ticket you have purchased is already included a hand luggage per person. Any extra luggage can be added to the ticket during the check-in procedure at the port desk. Thank you, the Staff of Ok-Ferry

Very easy to book on line. We look forward to seeing the beautiful Amalfi coast from the ocean!!

Very helpful customer service when online payment problems were experienced Very professional

Unkompliziert. Übersichtlicher Bestellvorgang.

Great.

Excellent. Quick and very efficient service.

Fast and efficient. Great resource for securing ferry travel during Italian high season.

Service charge is a bit high.

Dear Customer,thank you for your review and evaluation. Our booking charge is applied as compensation for dossier management. Ok-Ferry is a broker between ferry companies and consumers. This extra fee also allows us to guarantee the highest quality service 7 days a week. Kind regards, the Staff of Ok-Ferry

Great service, easy to find the right ferry for your journey. 5 stars

It's a very friendly page

parfait

Booking service is good. But it is unbelievable that with reservation code must go for a printed ticket to the desk because cannot scan them in phone .

Dear Customer, unfortunately, some ferry companies do not issue a valid e-ticket for boarding, but only a voucher which must be converted to the port ticket before departure. This is a direct disposal of the ferry company, independent from our reservation center. Thank you, the Staff of Ok-Ferry

Good service!

schnell, unkompliziert, perfekt

There is a problem to get back to payment phase in the booking if you cannot succeed. Bu the staff is quite helpful with online questions.

tres accueillant, performant et disponible et a l’écoute des besoin de la clientele

Es war einfach und schnell. Ich würde diesen Service wieder benutzen.

Valentina was incredibly responsive and helpful!

Very good

Very simple service to use for booking.

Me demostraron tener un servicio muy eficiente , rapidez y sencillez para realizar la reserva , como así también la manera de pagar. Me resulta muy satisfactorio lo pertinente a vuestra empresa. Muchas gracias por todo

Gut. Leider sieht man nicht, ob der vom Hotel bekannt gegebene Promotions-Code für eine reduzierte Fährgebühr (minus 20%) angerechnet wurde. Dies sollte in der Abrechnung einzeln ausgewiesen werden.

Sehr geehrter Kunde, wir möchten Sie informieren, das auf Ihr Ticket ein extra Rabatt von 20% über Ihr Hotel berechnet wurde. Vielen Dank, Ihr Team Ok-Ferry

excellent web site, easy to navigate, translation is perfect. i hope the journey is safe and quick

EXCELLENT SERVICE QUICK AND EASY

The website is very good and booking was easy. I did have a question and they emailed me right away. Just know that they send you a voucher that you need to redeem at the Port Office to receive your tickets at least 30 minutes before the ferry departs.

It is so easy to book our ferry tickets online. No trying to figure it out when we get there.

Wenn man auf den Status der Bearbeitung klickt, erscheint dieser in intalienisch. Besser wäre es wenn man den Status auch in englisch sehen könnte. Sonst sehr schnelle und korrekte Bearbeitung der Ticketbuchung.

I WAS VERY IMPRESS WHIT THE SERVECES THANK YOU VERY MUCH THE BEST EVER

OK.

Found it easy to navigate (excuse pun). However think it would be nice if it could display the type of boat being used (ferry/slow ferry/hydrofoil) as I could only gauge this by the time taken for the crossing.

Dear Customer, thank you for your review. We kindly inform you that when booking online you have the chance to understand if the carrier is a ferry or hydrofoil simply by the icon next to the departure time: if the icon is a car with a red X, it means it's a hydrofoil. For further information please contact us at +39 0565912191. The Staff of Ok-Ferry

Very efficient and friendly website!

The booking service was very easy to use. There are many trips to choose from. In my case it was Sorrento to Capri and back. The payment was simple and confirmation of the booking plus tickets emailed as pdfs immediately. I've printed everything off and now look forward to our day on Capri.

rapidité et efficacité

Good pricez and srldction. Eady to us. Confirmation and tickets came by email without a problem.

it need more language this page. How about chinese?

Dear customer, we kindly inform you that on our website you have the possibility to choose between more languages such as italian, english, german, french or spanish. We thank you for your feedback. Thank you - Staff of Ok Ferry

Fast service, easy to use site, only problem was that it shows ferries with the company sauve but they do not exist after u click on them, maybe a technical problem that needs to be fixed

Been taking ferrys from Hongkong , Macao , Greece and now my first time in Italy wrote the hour wrong and got back to your company within the first 15 minutes - been asked for a 15 euros difference for adjustment :) , it's not the money but the idea . Unfortunately this is no service but a rip off and I will make sure to be first and last time .

Dear Customer, we apologize for your negative review, we kindly inform you that, as a reservation center, we must observe terms and conditions of the ferry company to modify a ticket. We remain at your disposal for any further information, the Staff of Ok-ferry