Recensioni, opinioni e commenti dei clienti di Traghettilines

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Voto medio

4,82 / 5

Basato su 51294 Recensioni

5

44620

4

5272

3

644

2

251

1

507

Il 98% dei nostri clienti consiglia il nostro servizio agli amici.

Marianne

settembre 2016

Ich finde es toll, dass das so unkompliziert und in unserer Sprache möglich ist. Danke bestens!

Frances Beverly

settembre 2016

Very efficient and easy to use

William

settembre 2016

Adequate for the task, step by step

Pahn

settembre 2016

the book fee is very high for a service that allows you to avoid personnel and deal with money. The price published ( 16) in the web is different at the price charged ( 19.3) Regards

Dear Customer,we kindly inform you that our booking fees are applied to support the running costs, as we carry out the activities involved between the ferry company and the consumer . This fee also allows us to have a staff available 7 days out of 7 , attentive to respond to every necessity of our customers, at any time . In addition , from monitoring we confirm you that the price charged is the same applied by the company itself. We are available for further questions and informations. Kind regards, the Staff of Ok-ferry.

Kyoungmin

settembre 2016

very good

Kyoungmin

settembre 2016

very good.

Akio

settembre 2016

Great Service

William

settembre 2016

My wife and I will be travelling to Capri from Molo Beverello and booking the ferry was very easy. By having your reservation in advance you are assured of a seat on the ferry!

Christian

settembre 2016

Eine sehr gut und einfache bestellung war möglich.Bin sehr zufrieden mit der kurzen verarbeitungszeit.Besten Dank gerne wieder mit euch

Kellermann

settembre 2016

Paßt alles! Nur Deutsch und Italienisch geht etwas durcheinander auf den einzelnen Seiten...

Geehrter Kunde, wir bedanken uns, unser zustaendiges Bueroteam ist erfreut, mit Hilfe Ihrer Beurteilung, unseren Service verbessern zu koennen.Mit freundlichen Gruessen das Team von Ok-Ferry.

Held

settembre 2016

Ich finde Ihr Engagement einfach super, einfach und schnell kann man das Ticket erstellen.

Jürgen

settembre 2016

Die Bestellung der Fährkarten für die Hin- und Rückfahrt war absolut einfach und problemlos. Danke für den guten Service.

James Hehl

settembre 2016

Great service - easy to use and happy with outcome! A plus!!!

Mazumder

settembre 2016

Pretty easy to use website. Smooth ticketing process. Quick response to queries. Excellent overall experience.

Eberhard

settembre 2016

Unkomplizierte Onlinebestellung. Tickets werden sehr schnell per email zugestellt.

Held

settembre 2016

Ich finde Ihre Buchungsformulare sehr einfach wie Sympathisch. Vor allem übersichtlich und Kundenfreundlich, danke.

Hanspeter

settembre 2016

hat alles bestens funktioniert und super schnell, wenns jetzt noch bei der zahlstelle klappt ist alles bestens

Theys

settembre 2016

Bonjour à tous. 'Pas de problème particulier sauf que je n'ai pas les billets retour... Est ce normal? Bien cordialement. Yannick Thrys

Cher client,nous avons vérifié la procédure du systhème.Il a vous envoyé les billets quelques minutes après la confirmation de la réservation.Dans le cas contraire, nous vous encourageons à nous joindre par téléphone: notre call center verifiera l'exactitude de l'email adress que vous avez insérez.Nous restons à votre complete disposition,Bien cordialement
Le Staff de Ok-ferry

Moog

settembre 2016

Very fast and kind!

Hans

settembre 2016

Alles funktionierte problemlos, klare und verständliche Menüführung.

Ludger

settembre 2016

Ging alles reibungslos und schnell. Sehr angenehm

Gerard

settembre 2016

Great service, fast, efficient and easy to use. We will definitely use your service for our next trip to Italy.

Knoepfel

settembre 2016

Schnell und einfache Buchung mit prompter Bestätigung per E-Mail.

Craig

settembre 2016

Clear instructions, prompt delivery of tickets. 5/5

Rolf

settembre 2016

Schnelles und eifaches Buchungsverfahren. Das Ticket wird in wenigen Minuten zugesandt. Empfehlenswert!

Sylvie

settembre 2016

Très bien rien à redire rapide.

Guenter

settembre 2016

übersichtliche Fahrpläne, benutzerfreundliches Buchungssystem

Nicolas

settembre 2016

rien à redire, c'était clair et rapide + j'ai tout reçu juste dans la foulée

Jay

settembre 2016

I found the website easy to understand and to navigate. Purchasing tickets for clients was very easy. Jay D'Amato/Frosch Travel Larkspur California

Amélie

settembre 2016

Very good organisation !!

Gerhard

settembre 2016

Internetzugang hat bei Auswahl und Buchung bei ok Ferry am Besten funktioniert. Anfrage, Bestätigung und Ticket sind in Details nicht konform.

Geehrter Kunde, wir bedanken uns fuer Ihre Beurteilung. Wenn Sie weitere Erklaerungen haben moechten, kontaktieren Sie uns bitte. Unserem Call Center steht jederzeit zur Verfuegung fuer Erklaerungen. MfG das Team von Ok-Ferry

Knaak

settembre 2016

Generell gut, aber: Wir reisen mit 5 Personen. 4 wollen eine Kabine ich nicht. Man kann nicht kombinieren und muss alles einzeln buchen - umständlich! Sonst einfach und übersichtlich- gut!

Geehrter Kunde, wir bedanken uns fuer Ihre Beurteilung. Wir informieren Sie dass wenn die gewuenschte Unterkunft online nicht verfuegbar ist, unserem Call Center steht jederzeit zur Verfuegung fuer Erklaerungen und/oder weitere Alternativen. Mit freundlichen Gruessen das Team von Ok-Ferry

Dittrich

settembre 2016

thank you, excellent. I made a stupid mistake when I booked, and you helped me out.

Sommer

settembre 2016

Alles gut! Bin sehr zufrieden!

Zecher

settembre 2016

So in Ordnung, keine Mängel, schlechte Übersetzung ins Deutsche

Geehrter Kunde, wir bedanken uns fuer Ihre Beurteilung, wir werden unser zustaendiges Bueroteam informieren. MfG das Team von Ok-Ferry

Karagah

settembre 2016

very easy and simple to book, great

Christian

settembre 2016

Unkompliziert, einfach, praktisch und schnell. Jederzeit gerne wieder. Besten Dank.

Annerose

settembre 2016

Absolut zufriedenstellend

Miha

settembre 2016

Booking service went smootly without any difficulties. And it only took few minutes.

Disse

settembre 2016

gut

Wayne

settembre 2016

I have made 2 separate reservations through your Capri Ferry booking facility. The second booking was very quick and trouble free. The tickets came through instantly. But with the first booking the computer did not process the request properly, the payment window did not come up and I had to seek information help on this. The email response was quick and then we had further delay for the ticket.

Dear customer, we've just checked the reservations you put in our system.
For the first one, unfortunately a system error occurred, and this is the reason why it was delayed.Anyway, we confirm that both reservations are definitely valid, and that the vouchers you requested have been correctly issued.
Best regards, the Staff of Ok-Ferry.

Shust

settembre 2016

Very easy to understand and made my experience quick and easy

Daniel

settembre 2016

sehr schnell und einfach

Jean

settembre 2016

Very excellent service. The only problem is trying to print out the tickets. I have used two different printers and the printing is very unclear. I am concerned that the tickets will not be accepted because it is so difficult to read. The booking number is clear.

Dear customer, we kindly inform you that the ferry company you have booked, issues vouchers.Vouchers have to be exchanged at the ticket office of the company in tickets, the very day of departure.Therefore, it is not necessary to print it out, since it is not valid for boarding.In order to prove your reservation, it is sufficient to show the voucher by phone or tablet at the ticket office of the company.Best regards, the Staff of Ok-Ferry

Young

settembre 2016

Online booking worked extremely well. Grazie.

Axel

settembre 2016

Super leicht, Tickets sind 5 Minuten später per Mail da!

Rolf-Joachim

settembre 2016

Es war zwar etwas schwierig, die deutschsprachige Seite für die Buchung zu finden, aber durch die zusätzliche Nutzung eines Notebooks, das gute Hinweise gab, war es möglich, die gewünschte Buchung/Reservierung am Rechner letztendlich duchzuführen. Die Bearbeitung war dann ein Kinderspiel und auch die Informationen kamen umgenend, so dass ich/wir sehr zufrieden sind, dass alles gut geklappt hat.

Frank

settembre 2016

Problemlose, rasche online Buchung

Teresa

settembre 2016

The booking system is very clear and easy to use and the confirmation arrived immediately to both my inbox and as a text. Excellent service

Stefan

settembre 2016

Übersichtlich, schnell, guter Preis

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