Recensioni, opinioni e commenti dei clienti di Traghettilines

quick and easy

Very clear and easy to make the reservations.

Availability request straight forward and easy to access. Very easy booking process with only the essential questions to answer. Super quick confirmation and I've already received my tickets - all in about 20 minutes. And I'm located on the other side of the world in New Zealand!! Very easy and impressive. Thank you!!

It is a very good ans expedite service. Very user friendly.

Tres bien tres gentille

A quick and direct process of booking, with all data well explained and keeping measures of security during using credit card for the reservation.

Fast, clear and client-friendly service

Alles gut gelaufen.

Fast,easy and efficient service. Highly recommend

When I finally found your web site, everything was easy. The booking fee was a little less than one of the competitors.

Fantastic service, easy to understand and to book.

RAS

Booking online worked great, however it was not made clear that these are not real 'tickets' but you still have to go to the ticket office to get your boarding pass. What is the point of booking online if you still have to wait foe your ticket at the port? This is for just a 30min ferry, why would you make it so complicated like an airport?!

Dear customer unfortunately several naval companies did not entail the issue of an e- ticket ready for the embarcation, but a voucher that should be converted at the ticket office before the departure. The utility of buying a voucher on line is to make sure the availability of the choosen departure time and do not have a risk to not find a place for that departure once at port. thank you, Ok-Ferry staff

Alles prima!!

Human response was quick & efficient, but both bookings needed to be revised a/c incorrect/incomplete information generated on the original tickets. Need to be correct the first time.

Dear customer, we inform you that our office provided to send you by e-mail the tickets required for the embarquement. Best regards Ok-ferry staff

Einfache und problemlose Bedienung der Website, schnelle Zusendung der Tickets per E-Mail, insgesamt ein sehr guter Service.

Reservation system worked very well. We look forward to our trip next month, hoping for the same level of excellence.

tutto bene

Hat alles bestens funktioniert. Man kann alle Verbindungen schnell vergleichen.

It was very easy to book the ferry service. One suggestion, I needed to make 3 one way tickets and had to start over each time. It would have been a little easier if I could have reserved all 3 together and inputted our names and credit card info once. But not a big deal.

easy smooth transaction

It was a very easy process and very quick! If all goes well when we get to the port, I will be ecstatic! This was one of the easiest reservations of the entire trip.

très facile d'utilisation. merci.

Good service. Easy to use. Ideally if the booking can include the ticket itself and not just the voucher to avoid standing in line at the day of travel to pick-up the ticket. Thanks

Dear customer, unfortunately several naval companies did not entail the issue of an e- ticket ready for the embarcation, but a voucher that should be converted at the ticket office before the departure. The utility of buying a voucher on line is to make sure the availability of the choosen departure time and do not have a risk to not find a place for that departure once at port. thank you, Ok-Ferry staff

Your service is prompt and user-friendly. I would like to book through you whenever I visit Italy. Dr Jitendra Kumar Rajgor, Ahmedabad, India.

einfach und schnell gebucht. nicht die günstigste dafür die effizienteste buchungsplattform

Very easy to use website and confirmation and tickets were received within 5 minutes.

nach ersten Schwierigkeiten ist dann alles gut gelaufen.Ich bin sehr zufrieden

Buchung hat super funktioniert, jedoch kommt Bestätigung/Tiket nicht auf Deutsch!!!

Excellent, fast and reliable, instructions all very clear!

The website is user-friendl/easy to navigate. I could search options and reserves tickets easily.

I booked several tickets online and I liked very much the service. It was intuitive and fast.

Very easy to use.

very good

Schnell mit guten Services

Dienstleistung ist ok aber die Preise sind absolut übertrieben zu hoch. Ich bin Hausbesitzer auf Elba und darum ein sehr regelmässiger und auch häufiger Kunde von Ihnen.

Sehr geehrter Kunde, wir bedanken uns fuer Ihre Resenzion und Vorschlag. Wir erinnern Sie dass, wir einen Buchungs-Zentrum sind, Aus diesem Grund haben wir die Buchungsgebuehren. Diese Summe hilft uns um ein verfuegbar und kundenfreunldlich Team zu haben ( Jeden Tag). Bitte kontaktieren Sie uns, wenn Sie weitere Fragen haben. Danke - Team von Ok Ferry

Very clear, quick and simple.

Very good!

Wonderful and fast. We tried purchasing tickets through another site but was difficult to do so we gave up. Glad we found ok ferry.

Très rapide et efficace.

I got the tickets allright. I got confused about all the paperwork and th differences in the tickets for the round trip. (different logos and presentation.) I tried to get someone on the phone but for 10 minutes nobody was anwering. I gave up! The rest went OK

Dear customer, as our phone conversation we have made sure that you have received the tickets you have purchased for. Best regards, Ok-Ferry staff.

Good site, very friendly and easy to book and buy a service. Well done. Thank you!

bad reservation experience, check Trainline.com

It would be nice if by the time the reservation is paid for, the ferry schedule is already guaranteed. We made reservation and paid for the boat tickets only to be told after the fact that our chosen time is already fully-booked and that we have to pick a different time slot 1-hour earlier than we would have wanted.

Dear Customer, we are sorry for your feedback and we kindly inform you that we have received the payment 6 hours after the request and that the company at that moment has completed the availability for the route and the time of departure you choose. We remain at your disposal for any clarifications you may need. Kind regards, Ok-Ferry Staff

Ich habe per Telefon alles gebucht und es hat alles super schnell geklappt. Kann ich nur weiterempfehlen. Die Mails zu meiner Buchung kamen auch sehr rasch.

excellent service

This service seems to work well though I believe that the Booking Fee is excessive at 20e

Dear customer, we thank you for your feedback. We remind you that our booking fees are applied to support the running costs because Ok-Ferry is an intermediary between the ferry company and the customer. This fee also permits us to have an available staff 7 days out of 7 always ready to respond to every necessity of our customer, at any time. We are available for further questions and information Best regards The staff of Ok-Ferry

service was excellent good to figure out ferry rides and accurate information the booking was easy and received email immediately HIGHLY RECOMMEND

rapide et top

Great and quick service! Highlly recomended! :)