Recensioni, opinioni e commenti dei clienti di Traghettilines

I passeggeri che prenotano con noi hanno la possibilità di rilasciare una recensione sul nostro servizio on line e telefonico.
La recensione può essere rilasciata sulla nostra pagina Google, sulla pagina Trustpilot oppure direttamente sul sito Traghettilines.
I giudizi e i commenti pubblicati in questa sezione possono essere inseriti esclusivamente tramite apposito form di gradimento che viene inviato agli utenti una volta che hanno ricevuto i biglietti.

Voto medio

4,82 / 5

Basato su 51294 Recensioni

5

44620

4

5272

3

644

2

251

1

507

Il 98% dei nostri clienti consiglia il nostro servizio agli amici.

Liane

agosto 2016

Ich habe schon letztes Jahr auf dieser Seite gebucht und war sehr zufrieden. Alles hat bestens geklappt. Auch dieses Mal bekam ich eine schnelle Antwort und meine Tickets. Vielen Dank an das gesamte Team!

Donica

agosto 2016

DIY - Easy to navigate the website, review the schedule and book the tickets!

Berthold

agosto 2016

Hallo zusammen, wir waren mit Ihrer Dienstleistung sehr zufrieden. Die Eingabe war übersichtlich und einfach zu bedienen. Allein unser Fahrzeugtyp (Ford Focus) mit der genauen Länge (laut Fahrzeugschein) war nicht in der Auswahlliste vorhanden. Wir haben die Länge gewählt, die am ehesten passte). Viele Grüße

Susan

agosto 2016

Everything was easy to use. Quick service.

Harold

agosto 2016

Fast and easy. Condition are to strickly when changing timeschedule 10 days in advanced.

Eveline

agosto 2016

Alles perfekt geklappt

Marilyn

agosto 2016

This booking service is very easy to use. I think the €16 booking fee is well work the expense to be able to work in English. I hope the ferry line is as efficient.

Gerhard

agosto 2016

TOP

Jens

agosto 2016

Sehr übersichtliche Buchungsseite im Internet. Einfach und selbsterklärend. Hatte auch kurz telefonischen Kontakt über die Hotline. Sehr kompetente, hilfsbereite und nette Mitarbeiterin.

Oldenburg

agosto 2016

Die Buchung der Fähre war sehr gut. Alles sehr übersichtlich und genau erklärt. Genauso sollte es sein.

Caplan

agosto 2016

I originally attempted to book a Ferry with the Directferries.com website. I gave all the details on the 19/8 at 07:24 and believed that I had booked the ferry as I received a an email confirmation. At 21:37 on the 19/8 I received an email telling me that the ferry was unavailable. I then booked the same arrangements with your website and in a few minutes I had the tickets ...an amazing service.

Audrey

agosto 2016

I booked twice in 2 days. The first time, i received the confirmation text but never the e-mail. I went to the ticket office snd he didn't find me on the computer. Then he finally gave me a ticket that wasn't the feparture time I choose and that boat was already gone! So I went back to ask for the right ticket and the right time and it was ok. The second time it was all good.

Dear Customer, we kindly inform you we have sent both tickets to the provided email address. Please send us an email to better explain what happened. Kind regards, the Staff of Ok-Ferry

Ernst

agosto 2016

Sehr gute Menüfuhrung, auch für einen Laien wie ich bin

Steve

agosto 2016

great staff and easy to use service

Janine

agosto 2016

Simple and informative to book on line

Abdulla

agosto 2016

easy and safe

Nicole

agosto 2016

excellent service and extremely easy to book!!!!

John

agosto 2016

Very good

Denis

agosto 2016

merci pour le service rapide, en moins de 15 minutes j'ai effectué 3 réservations et j'ai les billets en main.

Jessica

agosto 2016

The service is very good, however a summary of the purchase on each page would be good to assure the customer that they are purchasing the correct ticket.

Jean-Luc

agosto 2016

Bonjour, Réservation très facile et obtention rapide des billets par courriel.Paiement sécurisé sans risque. Un service très efficace de mon point de vue.

Amitabha

agosto 2016

The experience is certainly good.. but I'd suggest a small change in the software - please see that ANY incomplete information prevents the page from moving forward. For example, I overlooked and inadvertantly forgot to add the second passenger's name - yet the booking progressed as if nothing happened !!

Erin

agosto 2016

Your website is easy to understand and the transaction went smoothly. I hope that the actual experience with the ferry goes so well!

Doster

agosto 2016

I was very impresssed by the service of OK Ferry. I ordered and paid for my tickets and in less than 15 minutes, the tickets were delivered to my email. Good Job. I am a travel agent, so I will have to keep this in mind for clients for the future.

Steve

agosto 2016

Quick, easy and lots of options. A++

Chretien

agosto 2016

Quick and easy

Mr.

agosto 2016

Smooth sailing during my booking😉🇮🇹

Sree Lalita

agosto 2016

Very pleased with ur service

Kimberlee

agosto 2016

Excellent transaction, easily used, thank you!

Rod

agosto 2016

Booking was fast and easy. If everything goes as planned, it will be a great experience. I have booked 2 months ahead.

Roger

agosto 2016

The communication is good and prompt but we have no tickets attached?

Dear Customer, we kindly inform you we have just forwarded your tickets by email once again. Thank you, the Staff of Ok-Ferry

Rob

agosto 2016

very accessible page, unhandy when you want to change place,day and hour of departure that you have to reinfill all the data

Franz

agosto 2016

Speditiv und gut. Danke.

Susan

agosto 2016

alles sehr gut strukturiert, reibungslose Abwicklung, sehr übersichtlich

Timothy

agosto 2016

When I got to the ferry, the crew would not accept the ticket I printed out that I received from you. They said I had to go to the ticket window to exchange it for a ticket. The email clearly said these were tickets. On the page I printed, it said "hand this to the crew member". No where did it say I had to stand in line to exchange it for a real ticket. I almost missed my ferry in line.

Dear Customer, as reported on the voucher "it is mandatory to perform the check-in at the port offices". This notice is marked on the voucher below the tarif's detail. Thank you, the Staff of Ok-Ferry

Czernoch

agosto 2016

perfect and very fast

Pascal

agosto 2016

Schnell und unkompliziert.

Gabriele

agosto 2016

Schnelle unkomplizierte Buchung!

Santella

agosto 2016

Very pleased with service and website was easy to manoeuvre

Garcia

agosto 2016

best service and hight qualyti

Peter

agosto 2016

gut

Barbara

agosto 2016

Everything was handled quickly. Notifications were received promptly. The only difficulty was my credit card company which initially blocked the transactions since they were an international purchase. Once I gave my credit card company the go-ahead, the tickets were received promptly! Correspondence was prompt and the person with whom I dealt was courteous and professional.

Pascale

agosto 2016

Service pratique mais : 1/ Le billet reçu n'est pas une carte d'embarquement donc il faut encore faire la queue sur place. Quel intérêt de réserver en ligne ? 2/ Dans mon cas, les frais d'achat en ligne + droits de prévente + droits de réservation s'élèvent au total à 20,40 € pour 3 personnes !

Cher Client,malheureusement, certaines compagnies maritimes ne fournissent pas un e-ticket valable pour l'embarquement, mais seulement un voucher à convertir à la billetterie du port avant le départ. Acheter les vouchers en ligne et payer leur frais de prévente signifie s'assurer une place sur le ferry, en évitant le risque de ne pas trouver de la disponibilité, en particulier pendant la haute saison. Bien cordialement, l'Equipe de Ok-Ferry

Delia

agosto 2016

Excellent service !!! I was even able to speak to someone on the phone !! Can't wait to take my trip to my Family in Salerno from Sorrento via LaBella marina !!!

Emily

agosto 2016

Amazing, quick service!!

Hasler

agosto 2016

unkompliziert und schnelle Ticketlieferung nach Bezahlung

James David

agosto 2016

Very easy website - to order tickets - paid tickets on line - and tickets were emailed to me to print. A very easy and good website.

Peter

agosto 2016

An excellent service, thank you - simple, clear, fast and safe.

Hans

agosto 2016

Die Dienstleistung ist gut und schnell und ist einfach zu bedienen. Die letztendliche Bewertung hängt nun davon ab, ob es mit der Fähre dann klappt.

Drakeley

agosto 2016

Excellent way to book tickets simple and easy to use system with brilliant customer services.

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