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Voto medio
Basato su 51294 Recensioni

Il 98% dei nostri clienti consiglia il nostro servizio agli amici.
Lehnert
sehr übersichtlich und unkompliziert
Bruno
Very good service. Quick, and fair pricing
Isobel
An easy to use service that I would use again when n Italy, Grazie , Isobel
Borel
Très efficace, rapide.
Vautier
great service, very fast and clear.
Gerard
Sans problème site de réservation performant et clair.Merci
Mikael
Swift and easy booking. A friendly phone call from ok ferry to make sure everything was correct, just added to the good service.
Roux
Site simple d'utilisation. Réservation efficace ! Continuez comme cela.
Janet
FIRST class ... couldn't be better. I particularly would commend you for the rapid response to emails & when I telephoned being put through to the person who had been dealing with emails. I shall not ever use anyone else! Many thanks
Veberic
So far everything went well with reservation. Perfect and very easy to make a booking. Would reccomend to be used by everyone. I just hope that everything will go as smooth when we get there to the location.
Kerstin
hat alles gut geklappt. die seite ist übersichtlich. alles geht schnell und reibungslos. danke
Lynette
Quick and easy to use
Igor
Pour ma réservation pas de problème. Mais c'est dommage de devoir aller chercher le ticket au port alors que je réserve online 4 jours avant la traversée !
Bonjour, malheureusement, certaines compagnies maritimes n'émettent pas directement un billet valable pour l'embarquement, mais seulement un voucher
à convertir au port. Nous restons à votre disposition pour plus d'informations, L'Equipe de Ok-Ferry
Emmanuel
Excellent ! Présentation très claire, utilisation très simple. Et des personnes en veille derrière, prêtes à répondre et aider, en cas de problèmes.
Ruediger
Die Buchung ist sehr einfach, weil die Texte in deutscher Sprache gut durch den Buchungsprozess leiten. Die Abmessungen für das Auto sind schon hinterlegt, einfacher geht es nicht - so soll eine Buchung via Internernet ablaufen.
George
Booking process was easy. However, my companion is a female and I noted so when buying the ticket but the final ticket had her gender marked as Male
Dear Customer, we confirm that wrong gender reported on your voucher is not a problem for boarding. Thank you, the Staff of Ok-Ferry
Julia
I am pleased with the service but somehow I ended up with tickets for the wrong date. How do I exchange the tickets for the right date?
Dear Customer, please email at booking@ok-ferry.com and specifying your reservation code and the amendment that you would like to make. Thank you, the Staff of Ok-Ferry
Peter
sehr gut
Julie
Very quick and easy
Petra
Prima gelaufen
Anina
Brilliant and Website very user friendly ! Thank you xx
Castro
Great booking service. Pretty simple and direct.
Pierre-Yves
Très facile d'utilisation.
Goran
Very good and expeditive. I am very satisfied with your service. Thanks
Mediha
You can show the price and availabilty of car space in the page where you show timings and companies.
Sally
Easy to book. Very straight forward. Would use again and recommend. Looking forward to the trip.
Bettina
Einfache gute aufgebaute Homepage. Unkomplizierte Buchung. Schnelle Zustellung der Tickets.
Isobel
The website was very straightforward, easy to use and understand for someone who is not Italian, thank you!
Stephen
Very easy to book on your website.
Gunda
Das Buchungs- Procedere war schnell und effizient. Leider wurden uns nur Voucher und keine Tickets per Email zugestellt, sodass man zuerst an einen Schalter muss, um die Tickets abzuholen. Besser wäre es, wenn wir die Tickets bereits erhalten hätten, damit wir direkt an Bord gehen könnten.
Sandra
Excellent. Fast and efficient way to book.
Péter
Ok.
Roni
Great service! It would be easier to have the type of ferry (fast/ slow/ ferry) when actually buying the tickets (and not only in the separate schedule). Other than that - very fast and efficient!
Andreasen
Great HomePage. Easy
Jacob
excellent website and very easy to understand and use!
Angela Yan Ling
Website is easy to navigate, got my tickets almost immediately however some information on the ticket were wrong.
Monika
Klar, einfach, übersichtlich, sehr gut
Menzel
Super, alles klar ersichtlich und problemlos
Vincent
Very easy
Jean-Louis
La commande pour 2 personnes était = 1 male + 1 female. Le mail de confirmation est bien conforme à la commande = 1 male + 1 female . En revanche, les billets reçus en piece jointe au mail n'est pas conforme = 1 male + 1 male. Nationalité incorrecte. Problème informatique ?? Le prix de la réservation est assez élevé.
Bonjour, nous vous confirmons que la nationalité et le sexe des passagers figurant sur le voucher ne sont pas un problème pour l'embarquement. Cordialement, l'Equipe de Ok-Ferry
Stéphane
Vous avez débité ma CB pour l'achat de 2 billets (termoli-tremiti et tremiti-vieste) alors que le billet tremiti-vieste n'était pas disponible (contrairement à ce que votre site web indiquait).Et Vous m'informez de cette anomalie le lendemain à 18h, sans excuses et sans garantie pour moi (l'argent est débité et je n'ai ni voucher, ni même la date indicative à laquelle le billet sera disponible).
Cher Client, nous sommes sincèrement désolés pour ce problème. Malheureusement la compagnie de navigation n'a pas encore ouvert le booking pour les dates demandées. Nous vous contacterons dans les plus brefs délais possible, aussitôt que la compagnie ouvre ses ventes. Nous restons à votre disposition pour tout renseignement complémentaire, l'Equipe de Ok-Ferry
Pitkänen
Fast and reliable, easy to use
Jamel
Excellent staff on line and very helpfull. Grazie
Yashwant Shriniwas
Efficient online booking system !
Arnold
Excellent web site. Very complete
Abdelhakim
simple et efficace
Evelina
It was really fast and efficient :)
Inoglu
Online ticket service was easy and quick.
Aydin
THANKS FOR QUICK, SECURE AND "ALMOST" CORRECT RESERVATION PROCESS.. THE ONLY PROBLEM IS MY NATIONALITY WHICH IS SHOWN AS ITALIAN ON THE TICKETS (THIS MISTAKE IS VALID FOR MY WIFE AS WELL -- AT APLICANT INFORMATION PARAGRAPH YOU CAN SEE CORRECT NATIONALITY OF MINE..) I HOPE THIS MISTAKE WOULDN'T RISE A PROBLEM DURING BORDING !!! REGARDS
Dear Customer, we confirm that wrong nationality reported on your voucher is not a problem for boarding. Thank you, the Staff of Ok-Ferry
Sami
Guter und einfacher Bestellvorgang, allerdings wäre es gut, eine eigene Option zu haben, wo man die Rechnungsdaten, die von den Liefer- und Bestelldaten abweichen kann, eingeben kann und eine gesonderte Rechnung auch per E-Mail erhält