Recensioni, opinioni e commenti dei clienti di Traghettilines

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I giudizi e i commenti pubblicati in questa sezione possono essere inseriti esclusivamente tramite apposito form di gradimento che viene inviato agli utenti una volta che hanno ricevuto i biglietti.

Voto medio

4,82 / 5

Basato su 51294 Recensioni

5

44620

4

5272

3

644

2

251

1

507

Il 98% dei nostri clienti consiglia il nostro servizio agli amici.

Lehnert

luglio 2016

sehr übersichtlich und unkompliziert

Bruno

luglio 2016

Very good service. Quick, and fair pricing

Isobel

luglio 2016

An easy to use service that I would use again when n Italy, Grazie , Isobel

Borel

luglio 2016

Très efficace, rapide.

Vautier

luglio 2016

great service, very fast and clear.

Gerard

luglio 2016

Sans problème site de réservation performant et clair.Merci

Mikael

luglio 2016

Swift and easy booking. A friendly phone call from ok ferry to make sure everything was correct, just added to the good service.

Roux

luglio 2016

Site simple d'utilisation. Réservation efficace ! Continuez comme cela.

Janet

luglio 2016

FIRST class ... couldn't be better. I particularly would commend you for the rapid response to emails & when I telephoned being put through to the person who had been dealing with emails. I shall not ever use anyone else! Many thanks

Veberic

luglio 2016

So far everything went well with reservation. Perfect and very easy to make a booking. Would reccomend to be used by everyone. I just hope that everything will go as smooth when we get there to the location.

Kerstin

luglio 2016

hat alles gut geklappt. die seite ist übersichtlich. alles geht schnell und reibungslos. danke

Lynette

luglio 2016

Quick and easy to use

Igor

luglio 2016

Pour ma réservation pas de problème. Mais c'est dommage de devoir aller chercher le ticket au port alors que je réserve online 4 jours avant la traversée !

Bonjour, malheureusement, certaines compagnies maritimes n'émettent pas directement un billet valable pour l'embarquement, mais seulement un voucher
à convertir au port. Nous restons à votre disposition pour plus d'informations, L'Equipe de Ok-Ferry

Emmanuel

luglio 2016

Excellent ! Présentation très claire, utilisation très simple. Et des personnes en veille derrière, prêtes à répondre et aider, en cas de problèmes.

Ruediger

luglio 2016

Die Buchung ist sehr einfach, weil die Texte in deutscher Sprache gut durch den Buchungsprozess leiten. Die Abmessungen für das Auto sind schon hinterlegt, einfacher geht es nicht - so soll eine Buchung via Internernet ablaufen.

George

luglio 2016

Booking process was easy. However, my companion is a female and I noted so when buying the ticket but the final ticket had her gender marked as Male

Dear Customer, we confirm that wrong gender reported on your voucher is not a problem for boarding. Thank you, the Staff of Ok-Ferry

Julia

luglio 2016

I am pleased with the service but somehow I ended up with tickets for the wrong date. How do I exchange the tickets for the right date?

Dear Customer, please email at booking@ok-ferry.com and specifying your reservation code and the amendment that you would like to make. Thank you, the Staff of Ok-Ferry

Peter

luglio 2016

sehr gut

Julie

luglio 2016

Very quick and easy

Petra

luglio 2016

Prima gelaufen

Anina

luglio 2016

Brilliant and Website very user friendly ! Thank you xx

Castro

luglio 2016

Great booking service. Pretty simple and direct.

Pierre-Yves

luglio 2016

Très facile d'utilisation.

Goran

luglio 2016

Very good and expeditive. I am very satisfied with your service. Thanks

Mediha

luglio 2016

You can show the price and availabilty of car space in the page where you show timings and companies.

Sally

luglio 2016

Easy to book. Very straight forward. Would use again and recommend. Looking forward to the trip.

Bettina

luglio 2016

Einfache gute aufgebaute Homepage. Unkomplizierte Buchung. Schnelle Zustellung der Tickets.

Isobel

luglio 2016

The website was very straightforward, easy to use and understand for someone who is not Italian, thank you!

Stephen

luglio 2016

Very easy to book on your website.

Gunda

luglio 2016

Das Buchungs- Procedere war schnell und effizient. Leider wurden uns nur Voucher und keine Tickets per Email zugestellt, sodass man zuerst an einen Schalter muss, um die Tickets abzuholen. Besser wäre es, wenn wir die Tickets bereits erhalten hätten, damit wir direkt an Bord gehen könnten.

Sandra

luglio 2016

Excellent. Fast and efficient way to book.

Péter

luglio 2016

Ok.

Roni

luglio 2016

Great service! It would be easier to have the type of ferry (fast/ slow/ ferry) when actually buying the tickets (and not only in the separate schedule). Other than that - very fast and efficient!

Andreasen

luglio 2016

Great HomePage. Easy

Jacob

luglio 2016

excellent website and very easy to understand and use!

Angela Yan Ling

luglio 2016

Website is easy to navigate, got my tickets almost immediately however some information on the ticket were wrong.

Monika

luglio 2016

Klar, einfach, übersichtlich, sehr gut

Menzel

luglio 2016

Super, alles klar ersichtlich und problemlos

Vincent

luglio 2016

Very easy

Jean-Louis

luglio 2016

La commande pour 2 personnes était = 1 male + 1 female. Le mail de confirmation est bien conforme à la commande = 1 male + 1 female . En revanche, les billets reçus en piece jointe au mail n'est pas conforme = 1 male + 1 male. Nationalité incorrecte. Problème informatique ?? Le prix de la réservation est assez élevé.

Bonjour, nous vous confirmons que la nationalité et le sexe des passagers figurant sur le voucher ne sont pas un problème pour l'embarquement. Cordialement, l'Equipe de Ok-Ferry

Stéphane

luglio 2016

Vous avez débité ma CB pour l'achat de 2 billets (termoli-tremiti et tremiti-vieste) alors que le billet tremiti-vieste n'était pas disponible (contrairement à ce que votre site web indiquait).Et Vous m'informez de cette anomalie le lendemain à 18h, sans excuses et sans garantie pour moi (l'argent est débité et je n'ai ni voucher, ni même la date indicative à laquelle le billet sera disponible).

Cher Client, nous sommes sincèrement désolés pour ce problème. Malheureusement la compagnie de navigation n'a pas encore ouvert le booking pour les dates demandées. Nous vous contacterons dans les plus brefs délais possible, aussitôt que la compagnie ouvre ses ventes. Nous restons à votre disposition pour tout renseignement complémentaire, l'Equipe de Ok-Ferry

Pitkänen

luglio 2016

Fast and reliable, easy to use

Jamel

giugno 2016

Excellent staff on line and very helpfull. Grazie

Yashwant Shriniwas

giugno 2016

Efficient online booking system !

Arnold

giugno 2016

Excellent web site. Very complete

Abdelhakim

giugno 2016

simple et efficace

Evelina

giugno 2016

It was really fast and efficient :)

Inoglu

giugno 2016

Online ticket service was easy and quick.

Aydin

giugno 2016

THANKS FOR QUICK, SECURE AND "ALMOST" CORRECT RESERVATION PROCESS.. THE ONLY PROBLEM IS MY NATIONALITY WHICH IS SHOWN AS ITALIAN ON THE TICKETS (THIS MISTAKE IS VALID FOR MY WIFE AS WELL -- AT APLICANT INFORMATION PARAGRAPH YOU CAN SEE CORRECT NATIONALITY OF MINE..) I HOPE THIS MISTAKE WOULDN'T RISE A PROBLEM DURING BORDING !!! REGARDS

Dear Customer, we confirm that wrong nationality reported on your voucher is not a problem for boarding. Thank you, the Staff of Ok-Ferry

Sami

giugno 2016

Guter und einfacher Bestellvorgang, allerdings wäre es gut, eine eigene Option zu haben, wo man die Rechnungsdaten, die von den Liefer- und Bestelldaten abweichen kann, eingeben kann und eine gesonderte Rechnung auch per E-Mail erhält

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