Recensioni, opinioni e commenti dei clienti di Traghettilines

perfetto !

rapide et clair

Naples Capri booked. Theoretically it supposed to be 40.20 € but when i completed the booking 12 € booking fee was deducted from my card. Now I'm asking what a fucking bloody hell is this? This price was not indicated until the end of booking and it is actually almost 30 % of the price. I will make tomorrow a big scandal at the office where I will pick up my ticket.

Dear customer, we are really sorry about your negative report. We just would like to specify that, during the online procedure, the summary of the journey as well as every cost item are immediately and clearly displayed. To be even more specific, they are called "total outward journey" and "booking fee". This information are pointed out and then also recapped before confirming the booking and to go further in the payment procedure. In fact, the amount in the transaction form included the booking fee, that you had already displayed in the summary of the reservation. In every moment the cost items were clearly displayed (in the summary of the booking and in the payment form), therefore you could have stopped the confimation procedure, if you didn't agree, or you thought the summary of the cost items was not clear.Best regards, the Staff of Ok-Ferry.

Georgia - country was not in the list.

Dear customer, we thank you for your suggestion. We will forward it to the concerned department. Best regards, the Staff of Ok-Ferry.

Very fast and convenient

Die Übersetzung des Textes könnte noch verbessert werden. Ansonsten schnelle und reibungslose Buchung der Fährtickets.

Sehr geehrter Kunde, wir danken Ihnen fuer Ihre Empfehlung. Wie werden sie unserer betreffender Abteilung mitteilen, unseren Dienst zu verbessern.Vielen Dank, das Team von Ok-Ferry.

Very easy to use booking system, excellent site

Very good!!!!

Fast and easy

Excellent Service, reliable, super fast boat and friendly.

Mit der Übersicht der Homepages und der Buchung bin ich 100% zu frieden.

VERY GOOD

Alles einwandfrei abgelaufen. Schnell und unkompliziert.

The booking was confusing and without instructions. For outbound I received one "ticket" for 4 people. I was not informed that I must take what I thought was a ticket was really a voucher. I almost missed the boat because I had to run back to the ticket office to exchange the voucher for the tickets. For the return booking I received 4 separate tickets. These also needed to be exchanged.

Dear customer, we're really sorry for your negative experience, but unfortunately some ferry companies do not issue etickets, valid for boarding, but just a voucher to be exchanged at the ticket office before the departure. As being a reservation center, we have to be strict to the company's conditions.
Anyway, we will certaintly take into account your report for improving our service.Best regards, the Staff of Ok-Ferry

What an easy, smooth booking system, simple and quick. Hoping our ferry journey is just as smooth and easy, cannot wait to get to Ischia. Highly recommend this service.

Perfect and accurate

great servis.

Einfach und schnell

It's a very efficient service except would appreciate if the tickets received will be written in English for easier verification.

Dear Customer, we kindly inform you that all ferry companies we work with, including the one you chose, provide us tickets in Italian version only, unfortunately no tickets in English language are available.As being a booking center we strictly have to follow the ferry company policy which doesn't allow us to modify or traslate any boarding document into another language.Best regards, the Staff of Ok-Ferry

bjr contacte parfait reponse rapide et clair merci a vous tres rassurant

Hat alles super geklappt !

Bis jetzt alles super

Rapide, eficace, c'est parfait!

The online service was quite fast and the overall experience very satisfactory.

Efficace et rapide

Buchung schnell und unkompliziert, Internetauftritt auf deutsch

Great to be able to book online!

Very nice booking system, simple and fast. I am very satisfied. I would recommend to you to include the baggage information for travelers during the booking - e.g. which kind of baggage is included in the price (numbers, dimension) or if it is necessary to buy it for any trip.

Dear Customer,we kindly thank you for your review and suggestion you left us, we will provide to forward it to our competent department.Best regards,the Staff of Ok-Ferry

Very easy service to use

Easy to use- no issues. Looking forward to our trip.

Excellent - found site very easy to use

Ordering tickets on-line is easy enough but having to print out the tickets is a big challenge. It would be more convenient if we could show the ticket on our smart phone and not have to print it out. I am a visitor in this country without easy access to a printer.

Dear Customer, we kindly inform you that some ferry companies require the customers to check-in before boarding, showing the ticket already printed out. As being a booking center, we just cannot help but observing carefully the conditions of the companies. Best regards, the Staff of Ok-Ferry

Schnell, einfach, gut.

alles bestens und schnell, danke.

Booked online and received tickets straight away, excellent service easy to use, this will save time queuing for tickets when we get there, can't wait to go !!

Very easy to search schedules and book travel from Napoli to Capri!

Easy to navigate, find available options and book. The only concern i had was being charged for paypal transaction when i purchased with credit card.

Ich finde es toll, dass das so unkompliziert und in unserer Sprache möglich ist. Danke bestens!

Very efficient and easy to use

Adequate for the task, step by step

the book fee is very high for a service that allows you to avoid personnel and deal with money. The price published ( 16) in the web is different at the price charged ( 19.3) Regards

Dear Customer,we kindly inform you that our booking fees are applied to support the running costs, as we carry out the activities involved between the ferry company and the consumer . This fee also allows us to have a staff available 7 days out of 7 , attentive to respond to every necessity of our customers, at any time . In addition , from monitoring we confirm you that the price charged is the same applied by the company itself. We are available for further questions and informations. Kind regards, the Staff of Ok-ferry.

very good

very good.

Great Service

My wife and I will be travelling to Capri from Molo Beverello and booking the ferry was very easy. By having your reservation in advance you are assured of a seat on the ferry!

Eine sehr gut und einfache bestellung war möglich.Bin sehr zufrieden mit der kurzen verarbeitungszeit.Besten Dank gerne wieder mit euch

Paßt alles! Nur Deutsch und Italienisch geht etwas durcheinander auf den einzelnen Seiten...

Geehrter Kunde, wir bedanken uns, unser zustaendiges Bueroteam ist erfreut, mit Hilfe Ihrer Beurteilung, unseren Service verbessern zu koennen.Mit freundlichen Gruessen das Team von Ok-Ferry.

Ich finde Ihr Engagement einfach super, einfach und schnell kann man das Ticket erstellen.

Die Bestellung der Fährkarten für die Hin- und Rückfahrt war absolut einfach und problemlos. Danke für den guten Service.

Great service - easy to use and happy with outcome! A plus!!!