Recensioni, opinioni e commenti dei clienti di Traghettilines

Super

I was very pleased with the service. But my credit card was attempted fraudently to be used after paying for these tickets. Maybe your online security might need attention.

Easy and fast booking

Competent and professional, especially when contacted by phone. I wish to particularly compliment "Rita" one of your telephone operators who was extremely courteous and patient when assisting me. The site was "user" friendly.

Molto facile e veloce, ottimo!

I don't understand why the ticket says not valid for boarding - this is worrying and confusing me. Do I get another ticket then?

Dear Customer, we kindly inform you that several ferry companies do not issue directly a ticket valid for boarding, but just a voucher. This voucher must be be presented to the ticket desk at the port before departure in order to collect the boarding pass. Should you need any further information please do not hesitate to contact us. Best regards, The Staff of Ok-Ferry

Very happy with how easy it was to complete ticket purchase. Response by your staff Ingrid to two of my questions was very good. If I am ever in Amalfi again you would be my only choice to buy tickets

Very good service !

very good

Excellent. Online booking was very fast and easy!

Easy, fast, clear and no problems with payment. All good!

You were very helpful. I had some issues pre-authorizing my credit card and your customer service department was very thoughtful and sending emails to me. Very helpful service.

I was very pleased with the ease and speed of your service.

The tickets were emailed to me but were not accepted by the ferry. I had to leave the line and go to the ticket office to acquire new tickets for a later ferry. In the future I will not use this service and will opt to go directly to the ticket office.

Dear Customer, we apologize for the inconvenience. We kindly ask you to send us an email to booking@ok-ferry.com, by specifying what happened. Thank you, the Staff of Ok-Ferry

Very easy to make the reservation for me and my wife Luiza

Super

Bought online. Ticket received says 'This ticket must be printed & presented to our crew at the time of boarding" but you can't use it to board. It should be called a voucher and say to present to port office to exchange for ticket. Should be able to present email to port office to get tickets instead of printing out. Onboard crew were great & waited for me to run to port office to get ticket.

Dear Customer, unfortunately many ferry companies do not issue directly an e-ticket. The voucher you have received by email also reports that for that specific Company is mandatory to perform the check-in at the port offices, just below "This ticket must be printed & presented to our crew". We remain at your disposal for any further information. Thank you, The Staff of Ok-Ferry

Wir waren mit der Dienstleistung zufrieden, die tickets sind richtig ausgestellt und rasch per Email versendet worden.

Very good service so far. I had some questions sent by email and got answers to my email in no time :)

simple, rapide,efficace. Facile de rester en contact quand on a des hésitations.

Very nicely done . The only thing I would suggest is an option to notify 2 email addresses of the reservation info

Excellent booking, confirmation and communication. We will book another cruise with this company while we are there. Thank you

Everything was OK

Sehr gut!

Très bon service , très explicite. Malheureusement j'ai fait une erreur d'horaire, envoyé mail aijourd´hui a 15h15 , avez vous reçu et me confirmer merci d'avance

Vielen Dank für die schnelle und einfache Buchung.

sehr schnelle, korrekte Bearbeitung dank

Great source of public transportation. Boat was late in the early morning arriving to the dock, so account for some kind of lateness - ours was about 30 minutes late. Other than that, getting onto the boat is a little unorganized and crowded. Also it's important that you go to the ticketing booth to get a print out of the tickets if you booked online - was not about to get on without checking in.

Website was easy to navigate and we received our information via email very quickly!

Easy to make A booking the site is good to find and well ordered

Very quick very efficient, easy steps to follow when completing the booking

Service très rapide.tres satisfait

Schnelle und bequeme Buchung, sehr schnelle Bestätigung! Vielen Dank!

The website was easy to use, Great experience!

You are asking for a secured credit Card - which is quite troublesome...

Dear Customer, thank you for taking your time for the review, we kindly inform you that all online payments require the security code, this is a standard and safe procedure. We remind you that you are making a booking on a secure server and once the transaction is completed no data remains in the memory. The Staff of Ok-Ferry

After entering all of my credit card information for some reason it was not processed. The e-mails I received were helpful in figuring out why the initial process did not go through. One issue I found was when receiving my ticket confirmation, my whole family came up as males, I do not recall being asked to provide sex of passenger. I hope this will not be a problem when boarding.

Dear Customer, we kindly inform you that the gender (M or F) reported on this specific ticket is not relevant for boarding. Thank you, the Syaff of Ok-Ferry

The booking service was very simple and gives a great first impression of your company. We hope the ferry service is just as good.

Ich war zufrieden

Very good!

We will be holidaying in Sorrento and wish to spend one night in Naples. We have done this before and used the ferry but wished to avoid the ticket queues. The on-line booking was quick and easy and the English page made it even simpler..We give 5 Stars and recommend this service. Grazie Mille

This was a simple and easy process to purchase tickets for the ferry in advance of our trip. Now I am assured of our tickets without worry.

Easy to use website

Very good, an easy-to-use website and very helpful staff who speak good English!

einfache und schnelle Buchung. Bin sehr zufrieden.

Overall very good user friendly on line booking service. The only area l filled wrong is l put my Husbands name as being the first person and myself on the return. I thought that the question was asking who will be travelling. Otherwise very good. Thanks hope that we have a great trip.

Good service.

good efficient and cheaper prices than competitors.

Très bien. J'ai un eu soucis sur la carte bleue, ils m'ont appelé dans un français parfait. Le soir tout était arrangé et les billets envoyés.

Easy to use ticket purchasing interface. Fast follow up with email of receipt and ticket.

Schneller und Guter ablauf. Muss nur noch das Einschiffen und der Transport so ablaufen.