I passeggeri che desiderano esprimere un giudizio sul nostro servizio on line e telefonico, possono rilasciare la loro recensione sulla nostra pagina business di Google, sul profilo Trustpilot, sul profilo Feedaty oppure direttamente sulla sezione apposita del sito Traghettilines.
I giudizi e i commenti pubblicati in questa sezione possono essere inseriti esclusivamente tramite apposito form di gradimento che viene inviato agli utenti una volta che hanno ricevuto i biglietti.
Voto medio
Basato su 52535 Recensioni
Il 98% dei nostri clienti consiglia il nostro servizio agli amici.
Martin
Ich bedanke mich für die schnelle Bearbeitung meiner Buchung und der kompetenten Beantwortung meiner telefonischen Nachfrage!Hoffe das Schiff kann das gleiche bitten!?Martin Gerlacher🍀🍀🍀🍀
Shirlene
Fast response when I feedback that I was received a shortage voucher.
Millenkovics
sehr rasch und einfach die buchung alles sehr übersichtlic. danke im voraus Mit freundlichen Grüßen stephan millenkovics
Kuehne
alles perfekt und schnell erledigt.
Liebich
Die Buchung war ok, schauen wir, das auch alles klappt
Melanie
Einfache übersichtliche Online-Buchung, schnelle Reservierungsbestätigung
Alison
The service was quick and easy but it does not let you know before you buy the tickets that you need to print out the ticket before arrival. As we are travelling that is impossible to do. It would be beneficial if you made this clear before the transaction is completed or accepted email evidence of the tickets.
Daniel
ok
Anthony
Easy and excellent
Graham
great simple on line ordering and fulfilment. good range of services also
Catherine
We have only just booked so it is too early for us to have much of an opinion but so far so good
Dear Customer, we kindly inform you that, as centre of booking reservation, we wish to receive a feedback only for our ticket reservation service. All the notices about the trip are attributable above the company of navigation. Kind regards, The staff of Ok-Ferry
Peter
Very easy to navigate and book desired tickets.
Leonard
Online booking was fast and seemless
Wolfgang
Alles super und unkomliziert
Anne
Easy to use & prompt.
Annegrett
Ich habe die Fahrkarten für eine Fähre von Milazzo nach Stromboli telefonisch gebucht und bin mit dem Service sehr zufrieden. Ich wurde schnell und sehr freundlich beraten und alles hat super geklappt. Ich erhielt zwei Minuten nach dem Telefonat die Tickets per E-Mail. Sehr empfehlenswert!
Shulman
very efficient
David
This booking experience was excellent. It was well organized and easy to follow and understand.
Jerzy
The service is good, I did miss some definitions while making the reservation. What exactly is extra luggage and what makes it extra compared to ordinary luggage? Also - how long a time before departure do I need to be at the ferry? It turns out passengers have to be at the ticket office 30 minutes before departure, which I did not realise while determining the departure times.
Dear customer, we kindly inform that on the ticket's price is included one luggage. Any luggage bigger then the standard measures or any other luggage would be considered as an "extra luggage". In the case that you should add an extra luggage once the ticket has been issued, you can buy the extra luggage at the port. We inform you that you can find all information for to get on board, on the Voucher of the Ferry Company. Best regards, Ok-Ferry staff.
Mages
Sehr einfache und schnelle Bearbeitung.
Virginia
Sehr einfache Buchung, alles hat toll geklappt!
Mccarthy
Very easy to make the reservation!
Hasler
Funktioniert immer super!
Gabriele
Es war bisher alles in Ordnung zu unserer vollen Zufriedenheit
Parusel - Dalla Costa
Very good 👍🏽. Fast and easy
Peter
- Das Leistungsangebot sehr gut übersichtlich. - Preis-Leistungsverältnis gut - Schnelle Bestätigung und Zusendung des Tickets Danke
April
Easy to book!! And rapid receipt of ticket vouchers.
Dieter
Buchung ging recht schnell und reibungslos
Friedrich
sehr gut
Matthias
Sehr gute Homepage
Margaret
very pleased with the service; it was straightforward and went through smoothly and quickly
Podgornik
The data you entered disapierd if you tape wrong on the end, you have to enter all data again, I did itz 3 times. IN the mail with tickets there are only return tickets Bastia -. Livorno. ONgoing tickets are missig. Vojko
Dear Customer, we thank you for your feedback but you can inform you that you recived on your email the tickets for the round trip. Best regards. The Staff of Ok-Ferry
Betty
Easy online booking. Information was clear and user friendly.
Marc
excellent website, fast and easy to manuever, fast response.
Michael
It was very easy and efficient to book with the company. I experienced no problems.
Christian
tres bien
Corinne
Quick, accurate, helpful and friendly. Top marks.
Brian
Easy to use service online
Anthony
Excellent. Very straight-forward.
Pascal
Rapide efficace bravo
Stephen
Very easy to use and will definitely use again! Can be confusing making travel arrangements in a foreign country but this was straightforward. Thanks for relieving some stress.
Carr
Excellent service. Easy website and a call back when my email address bounced. Above and beyond, thank you. Ian Carr
Watley
I thought I was getting my tickets. Didn't know I still have to go agent and get my ticket! Why did I get it on line? Thought go straight to boat. I would have gotten the tickets day going. If I get there late can I get next boat? Confusing.
Dear customer unfortunately several naval companies did not entail the issue of an e- ticket ready for the embarcation, but a voucher that should be converted at the ticket office before the departure. The utility of buying a voucher on line is to make sure the availability of the choosen departure time and do not have a risk to not find a place for that departure once at port. We kindly inform you that with voucher you recieved you will be not able to take the next ferry. . Thank you, Ok-Ferry staff
James
Easy to use! Efficient
Kreter
We travel a lot and sometimes transportation websites are difficult to understand. This website could not have been any easier to use, thank you!!
Patrice
très beau site , super facile a réservé, sauf si on se trompe de date nous !! sinon genial nous sommes deja partie avec vous ! merci pour votre serieux
Chernick
I put the wrong date on our original booking, 14/09/17 - Ischia-Sorrento-. wrote 3 times to reuqest a change to 17/09/17, same time, 10:35. I have had no response, and have had to go ahead and book another ferry on 17/09. I am extremely dissatisfied with your lack of response. I will not pay for the double booking. Please improve your service to passengers. Segnore Professore Chernick
Dear customer, we thank you for your review and we inform you that we recieved your cancellation request. We will provide with a partial refund of your reservation. Best regards Ok-Ferry Staff
Maxine
Website easy to navigate, excellent service, prompt response
Stahel
Schnell, unkompliziert und freundlich. Ich bin jedoch erstaunt, wie schnell mein korrekt eingetippter Name verändert werden konnte (von STAHEL zu Sztahel) !!!
Edward
Service is fast, easy and efficient


