Recensioni, opinioni e commenti dei clienti di Traghettilines

I passeggeri che prenotano con noi hanno la possibilità di rilasciare una recensione sul nostro servizio on line e telefonico.
La recensione può essere rilasciata sulla nostra pagina Google, sulla pagina Trustpilot oppure direttamente sul sito Traghettilines.
I giudizi e i commenti pubblicati in questa sezione possono essere inseriti esclusivamente tramite apposito form di gradimento che viene inviato agli utenti una volta che hanno ricevuto i biglietti.

Voto medio

4,82 / 5

Basato su 51931 Recensioni

5

45202

4

5308

3

650

2

254

1

517

Il 98% dei nostri clienti consiglia il nostro servizio agli amici.

Mila

dicembre 2016

Très satisfaite de service et de personnel, qui est à l'écoute et qui fait tout pour répondre le plus rapidement possible. Si besoin dans l'avenir, je retravaillerai surement avec Ok FERRY. Un grand merci à Ambre et à Nicole. Mila

Manfred

dicembre 2016

Sehr unkomplizierte Buchung. Schneller Service

Giraud

dicembre 2016

Competence du personnel. MERCI

Steffani

dicembre 2016

very clear and detailed... No unwanted surprise.

Iris

dicembre 2016

Hat alles prima geklappt. Nach Buchungsfehler von meiner Seite, wurde ich umgehend per Telefon kontaktiert. In einem freundlichen Gespräch auf Deutsch konnten wir den Fehler sofort beheben. Kurze Zeit später erhielt ich die Mail mit unseren Tickets. Danke.

Christian

novembre 2016

Die Buchung war sehr einfach, schnell und unkompliziert. Buche jetzt schon das zweite mal bei ok ferry und bin rundum zufrieden.

Aleksandr

novembre 2016

Very clear website… this facilitates the reservation. Great!

Teo

novembre 2016

Rapide et efficace, fiable, tout est toujours ok

Juergen

novembre 2016

Die Buchung gestaltet sich sehr einfach. Ich würde es jederzeit wieder machen! :-)

Ameije

novembre 2016

tres tres vite servi au pris resonnable facille a fair via ethernet tranquile pour partire en vacance

Penelope

novembre 2016

I'll use it again, I am fully satisfied with the service

Kellen Greg

novembre 2016

Short waiting times, I am very satisfied of this service

Roger Szabo

novembre 2016

Super service de qualité sans mauvaises surprises

Ellie

novembre 2016

je le recommandrais à mes amis et tous ceux qui doivent acheter un billet de bateau quelle que soit la destination

Susan

novembre 2016

Easy to use great service.

Logan Neel

novembre 2016

Quick service and very helpful/friendly staff

Flynn

novembre 2016

Easy, anyone could use it

Benoit

novembre 2016

je l’ai déjà conseillé à des amis pour leur voyage. Tout a été ok.

Manon

novembre 2016

Site facile d’utilisation, tout s’est bien déroulé

Giovanni Franco

novembre 2016

sehr einfach und schnell bin sehr zufrieden gerne wieder ...... :) :) :)

Kathy

novembre 2016

Réservation facile et très rapide. Service excellent. Merci

Angelika

novembre 2016

Einfach super, schnell und fehlerfrei.

Joe

novembre 2016

Tout s’est bien passé

Gracie

novembre 2016

We have booked trips to both Capri and Ischia through Ok Ferry service and we had no problems at all

Jennifer

novembre 2016

very positive experience

Brégy

novembre 2016

Fast and easy. Thank you

Jean Paul

novembre 2016

a recommander, le meilleur site pour la réservation des bateaux

Rachel

novembre 2016

Transaprence des prix... Super pro

Nicolas

novembre 2016

JE RECOMMANDE , TRES BON SERVICE

Val

novembre 2016

réservation rapide, j’en suis satisfaite pour le moment

Hunter

novembre 2016

Excellent customer assistance,website easy to navigate and straightforward service

Lizzie And Meg

novembre 2016

Fine, we will not hesitate to use it again in the future<

Nathan Phillip

novembre 2016

Best information service ever

Kellie J

novembre 2016

uncomplicated booking process, good service

Jarrett

ottobre 2016

second time to use this service. will use it again for sure.

Jarrett

ottobre 2016

very convenient

Piotr

ottobre 2016

Alles OK

Wolfram

ottobre 2016

Einfach und gut. Danke.

Stephen

ottobre 2016

The online booking system was fine but pointless. We planned to catch the 9am from Sorrento to Capri. When booking could only select 9:15, when we arrived at port was told it wasn't running and to wait for 9:50. Ferry took 40min rather than 20' as advertised on your site. Delay resulted in us missing blue grotto. Return was also late. Buy at port as you have to line up to pick up tickets anyway

Dear Customer, unfortunately some ferry companies do not issue an e-ticket valid for direct boarding, but only a voucher that must be displayed to the port desk in order to collect the boarding pass. As reservation center we can not be held responsible for any delay of departure and/or arrival of the ferry company itself. Should you need any further information do not hesitate to contact us. Kind regards, the Staff of Ok-Ferry

George

ottobre 2016

very easy to use web site. Processed reservation very quickly and received tickets by email within minutes.

Vasileios

ottobre 2016

The procedure was quite easy bot the booking fee very high and thre was not any clear warning info right at the beginning of the procedure...

Dear Customer,thank you for your review and evaluation. Our booking fee is applied as compensation for dossier management. Ok-Ferry is a broker between ferry companies and consumers. This extra fee also allows us to guarantee the highest quality service 7 days a week. Kind regards, the Staff of Ok-Ferry

Oscar

ottobre 2016

I was sold a ticket from castellamare to Capri and the service doesn't exist. Locals at the port told me that the ferry at 8.25 was already discontinued.

Dear Customer, we apologize for the inconvenience, but ferry company has canceled the departure due to bad weather conditions. We have already submitted your refund request to the involved company. Should you need any further information please contact us. The Staff of Ok-Ferry

Thomas

ottobre 2016

The "OK Ferry" booking service is very helpful when booking ferries on Italy''s Amalfi Coast for trips along the coastline and the Isle of Capri.

Eliseo

ottobre 2016

very gooooood

Andrews

ottobre 2016

An excellent service. Clear, easy to understand and quick.

Linda

ottobre 2016

Easy to navigate on the web and easy to pay. Great site.

Caroline

ottobre 2016

Réservation simple et efficace

Hexi

ottobre 2016

Very timely response from the Booking office.

Patrice

ottobre 2016

Bon d'accord, votre service fait la synthèse des différentes compagnies et permet de réserver la veille,ce que n'acceptent pas les compagnies. Par contre 8€ pour un trajet à 40€, c'est un taux du niveau de booking.com, ce qui est universellement considéré comme excessif.

Cher Client, nous vous remercions pour votre évaluation. Nous rappelons que nos droits de réservation sont appliqués en compensation pour les frais de gestion du dossier. Ce taux nous permet également d'avoir un personnel disponible 7 jours sur 7, attentif à répondre à tous les besoins de nos clients. Nous restons à votre disposition pour toute question et information. L'Equipe de Ok-Ferry

Singhal

ottobre 2016

Very convenient and user friendly. If possible, the tickets may be bilingual- in Italian and English.

Dear Customer, we would like to thank you for your review and we would like also to inform you that unfortunately some ferry companies do not issue tickets in different languages, but only in Italian. Should you need any further information please do not hesitate to contact us. Best regards, the Staff of Ok-Ferry

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