Recensioni, opinioni e commenti dei clienti di Traghettilines

I passeggeri che desiderano esprimere un giudizio sul nostro servizio on line e telefonico, possono rilasciare la loro recensione sulla nostra pagina business di Google, sul profilo Trustpilot, sul profilo Feedaty oppure direttamente sulla sezione apposita del sito Traghettilines.
I giudizi e i commenti pubblicati in questa sezione possono essere inseriti esclusivamente tramite apposito form di gradimento che viene inviato agli utenti una volta che hanno ricevuto i biglietti.

Voto medio

4,82 / 5

Basato su 52526 Recensioni

5

45684

4

5400

3

668

2

256

1

518

Il 98% dei nostri clienti consiglia il nostro servizio agli amici.

Keenan

marzo 2018

I am very pleased with the efficiency of your service. Website easy to understand and well laid out. The information was helpful and my request was dealt with promptly. It might be helpful to have a map on teh site to show where the different terminals are.

Marion

marzo 2018

Très ergonomique et pratique pour réserver rapidement. Tout est clair et facile à utiliser pour réserver la traversée. Toutefois la réception des billets n'est pas claire on a l'impression que j'ai été débitée 2 fois. Et je trouve que le paiement n'est pas assez sécurisé car pas de code de confirmation à saisir (par exemple reçu par SMS).

Cher client, Nous vous informons que notre modalité de payement et notre demande de réservations sont bien situé dans un server sùr, comme vous pouvez verifié par https. En plus en correspondance de l'option payement avec carte de crédit,, le logo de l'organisme de certification reporte la validité du certificat, Nous restons disponibles pour d'autres renseignements à ce propos, cordialement, le Staff d'Ok-Ferry

Sargent

marzo 2018

Easy system to use once the site is found. No problems in completing the booking.

Sarah

marzo 2018

Very quick and easy to book the ferry.

Diorio

marzo 2018

Very quick, easily navigated and understandable site. Tickets send via email immediately!

Breno

marzo 2018

EXCELENTE SERVIÇO

Rodert

marzo 2018

Super

Rodert

marzo 2018

Alles ganz einfach zu buchen Super !!

Robin

marzo 2018

It was an excellent service I have no complaints, it was prompt and delivered on time.

Forster

marzo 2018

Sehr gut

Valdman

marzo 2018

I am very pleased with the service provided by OK Ferry. My only negative comment is about requirement for Car Licence Plate number: foreign travelers (like myself) renting car in Italy months before travel do not know what licence plate number will be. This requirement should not be mandatory.

Dear Customer, we inform you that in the case of a rental car, during the booking it will be sufficient to insert the wording "rent" instead of the vehicle number plate. The correct Number Plate will be then possible to communicate it, to our reservation center or port ticket office once the car has been picked up. Best regards, Staff Of-Ferry

Marcelle

marzo 2018

Perfect! I am very happy. Very professional friendly service. Spoke English very well. Made booking my ferry tickets very easy. Thankyou so much.

Juergen

marzo 2018

Alles gut und vor allem sehr schnell! Preislich auch super!

Elliott

marzo 2018

Very easy to use and provides all the information needed to quickly book your trip. Excellent customer service.

Pierre

marzo 2018

Très réactif. Les personnes en ligne font le maximum pour satisfaire nos demandes. L'informatique associée à la téléphonie pourrait nous orienter directement vers une personne parlant la langue du pays d'appel. .. Globalement très satisfait.

Matthias

marzo 2018

Unkomplizierter Buchungsverlauf und sehr schnelle Zusendung der Tickets. Übersichtliche Darstellung aller Linien.

Jeannette

marzo 2018

Rapide, professionnel, merci beaucoup Janette

Igor

marzo 2018

Everything went smoothly.

Bernhard

marzo 2018

Buchung ging flott und unbürokratisch. Nur schlecht, wenn man keine Kreditkarte hat. Paypal funktioniert nicht.

Deblase

marzo 2018

Very easy

John

marzo 2018

Your reservation service is impeccable.

Mereu

marzo 2018

Bonjour, Satisfait pas tout à fait car nous n'avons eu aucune information pour réserver les repas. Pouvez vous m'indiquer comment doit on faire pour les repas. Merci Cordialement Monsieur MEREU Guido

Cher Client, nous vous informons que pour renseignements sur les repas vous pouvez appeler notre service clients 7 jours sur 7 depuis les heures 9.00 aux 20.00 au numéro 0039 0565 912059. Cordialment, le Staff de Ok-ferry

Lisa

marzo 2018

very easy to use website and easy to print tickets. highly recommend

Walter Josef

marzo 2018

Ok-ferry ist klasse....Top Service auch auf Deutsch, einfach Handhabung bei der Buchung via Internet und unschlagbar günstig. Es war nicht das erste Mal uns es wird nicht das letzte Mal sein,dass ich über ok-ferry gebucht habe.....klasse

Pratik

marzo 2018

Though it took a while to locate the page where the Naples-Sorrento-Naples daily ferry service timings were featured, once I got there it was smooth sailing thereafter. Instant booking and instant tickets at possibly, the best available prices.

Alain

marzo 2018

TRES BON SERVICE

Christian

marzo 2018

guter Service

Carly

marzo 2018

Easy to use, very informative, and I don't have to worry about booking my ticket, when I get there.

Speck

marzo 2018

sehr gute und einfache Buchung

Jussara

marzo 2018

Obrigada site para compras online é perfeito e de fácil compreensão. Muito rápido e eficiente. Em menos de 2 minutos recebi meu bilhete por email com todas as informações importantes. Recomendo.

Pawlik

febbraio 2018

Quick, conveniet, clear. It took me few minutes and it was done. Really 5/5. Chris

Anne

febbraio 2018

Reserving the ferry could not have been easier. Definitely will use your service again. Thank you!

Thomas

febbraio 2018

gute telefonische Beratung

Jean-Claude

febbraio 2018

Rapidité et efficacité sont les seuls mots qui me viennent à l'esprit pour qualifier ok ferry !

Götz

febbraio 2018

Hat alles schnell und reibungslos geklappt

Marcelo

febbraio 2018

excelent and fast service. I recommend! I hope everything continues like this...

Irene

febbraio 2018

Rasche perfekte Abwicklung Kompliment!

Pillonel

febbraio 2018

Bonne réservation, rapide et correct. Merci

Thomas

febbraio 2018

einfache Online-Bedienung mit rascher Zusendung der Tickets

Matthew

febbraio 2018

Very good!

Dimengo

febbraio 2018

Your website is easy to use. Unfortunately I made a mistake on the return ferry from Capri back to Sorrento. I am hoping you can accommodate my new request for a change of times. Thank you, Tim Dimengo

Patrick

febbraio 2018

I am a woman... Lisa Wilson... who made the reservations for my brother and I. The credit card that I booked this on is in my name. I hope that this does not create a problem for us when we try to use the tickets. It would be helpful to be able to read these tickets. I also don’t see the time printed on them...

Dear customer, we thank you for the review and we inform you that with your vouchers now, which you can also read on the departure time, you would need to go to the ticket office at the dock in order to get the tickets valid for boarding. Best regards, Ok-ferry staff

Russell

febbraio 2018

Excellent and self explanatory. Highly recommend

James

febbraio 2018

easy to use. would be nice if didn't have to go to ticket office for boarding ticket

Dear customer, unfortunately several naval companies did not entail the issue of an e- ticket ready for the embarcation, but a voucher that should be converted at the ticket office before the departure. The utility of buying a voucher on line is to make sure the availability of the choosen departure time and do not have a risk to not find a place for that departure once at port. Thank you, Ok-Ferry staff

Monika

febbraio 2018

user friendly :)

Shay

febbraio 2018

This service was very straightforward and easy. Quick response time!

Michael

febbraio 2018

very good so good to print tickets at home

Westra

febbraio 2018

Excellent web site. Easy to book tickets and confirmtion e-mail arrived within a few minutes.

Lautsch

febbraio 2018

Sehr gut schnell und unkompliziert einfach super danke

Hans

febbraio 2018

Nach ein paar Schwierigkeiten, welche aber bei meiner mangelnder Internet Kenntnis zu begründen sind, hat schlussendlich alles hervorragend geklappt.

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